The Business Manager is the relationship owner for Fulfillment Technologies and Robotics (FTR), Contract Manufacturing & Supply Chain Services suppliers. A diverse portfolio of global and regional suppliers including contract manufacturers, original design manufacturers, and integrators. The Supply Chain services vary from manufacturing, integration, assembly and kitting, procurement, inventory management, forward and reverse logistics as well as design of different types of products from custom electronic assemblies to large integrated systems.
In this capacity the Business Manager has the responsibility to:
• Lead the sourcing, selection, contract negotiation and management of one or more suppliers in alignment with the overarching supply chain strategy. Ensure a competitive sourcing environment leading to continuous improvement in engineering and logistics services, delivery, cost, quality, inventory mgt, capacity/flexibility, business and contract mgt, and social responsibility.
• Lead the commercial and contractual aspects of the relationship and drive multifunctional teams relative to suppliers’ involvement.
• Lead the supplier performance management and cross-functional recurrent business reviews.
• Actively engage with Product Development teams, Engineering, Internal Manufacturing, Supplier Quality, Finance, Tech Deployment, Worldwide Operations and other Supply Chain Team like Procurement, Sourcing, and Logistics in different product lines to achieve the programmatic objectives.
• Collaborate with engineering, and program teams in different stages of product development heavy emphasis on new product introduction (NPI) to scale global deployment. Ensuring the sourcing strategies meet the technical capabilities, cost, schedule, and business objectives.
Key job responsibilities
The Business Manager is responsible for driving value and maximizing returns through effective supplier management. Key responsibilities include:
• Supplier Management & Performance: The Business Manager must navigate complex dynamics between FTR and suppliers, ensuring top performance while fostering collaborative, long-term relationships that benefit both organizations.
• Technical Expertise: They need a strong understanding of supplier capabilities, Fulfillment and Robotics technologies, as well as manufacturing, assembly, and integration methodologies to drive continuous improvement.
• Negotiation Skills: The role involves leading all commercial negotiations with suppliers, securing competitive contracts and favorable terms, and knowing when to address issues or drive changes.
• Contract Management: Ensuring suppliers adhere to contracts, renegotiating for better terms, and safeguarding Amazon’s bottom line in terms of IP, indemnity, and confidentiality. They also ensure contracts align with Amazon’s brand and meet customer requirements.
• Financial Management: Managing business relationships, contracts, pricing, and claims while maintaining effective negotiation strategies.
• Relationship Building: Engaging and influencing both suppliers and FTR stakeholders at various organizational levels, often under pressure, to ensure strong business cases and maintain a high executive presence.
