Are you customer obsessed to launch the most transformative and world’s best personal assitant to millions of customers, across 15+ languages and 50+ countries? Are you passionate about finding and solving first-of-its kind engineering and science problems? Do you enjoy communicating with all levels of leadership, represent complex decisions, trade-offs and solutions in various forums. Do you have a strong track record of managing and delivering on large, cross-functional launch programs?
At Alexa, we are focused on building the world's best personal assistant, leveraging the latest advancements in Generative AI technologies. Having passed half a billion devices sold, and with tens of millions of interactions every hour, Alexa+ is the next big step to bring more conversational and natural capabilities to make her the world’s best personal assistant . The Principal TPM will be part of the largest quality organization in Alexa, and will play a lead role to help bring this goal to life. The TPM will work across multiple director orgs, orchestrate across hundreds of engineers and TPMs within Alexa, Devices and AGI organization to define workstreams, identify dependencies and gather commitments across teams to help unblock launch milestones countries. This person will be required to go deep to understand technical dependencies, as well as manage the breadth of E2E launch lifecycle. The TPM will need to drive several interactions and deliver results, across multiple partner teams and in-country product leaders. The role sits at a critical interaction between our product, tech, science and in-country teams.
Key job responsibilities
* Define and deliver critical programs across multiple teams (Alexa, International country teams, Domains, Devices, AGI etc.,) to ensure launch milestones are met.
* Standup mechanisms to track and communicate progress towards delivery dates.
* Effectively communicate with all levels of leadership, they should be able to represent complex decisions, trade-offs and solutions in various forums.
* Identify and resolve roadblocks and conflicts that originate during program execution. Partner with PMs, Science and Engineering teams to resolve issues.
* Build relationships and manage by influence in a matrix organization to solve complex AI problems with tight timelines
* Define and execute Program Management best practices across the different Alexa product, science and engineering teams to help raise the bar on the execution of our team.
* Manage a queue of customer facing issues and feature requests to improve the new functionalities of Alexa.
About the team
This organization has the charter to ensure Alexa (and Alexa+) is contextually, linguistically and culturally relevant across the billions of interactions that customers have outside US, and also to ensure we serve and improve the validation platform that enables all feature builders across the world, to build globally from day1.
