In Amazon Air, process driven techniques help us deliver smiles to both our internal and external customers daily. There are multiple ways to problem solve here, and we do it with consideration and respect for each other. We are diverse and united. Your thoughts, ideas, and contributions are highly valued here to solve any problem that we may encounter. There is no limit to how high you can “soar” here at Amazon Air!
Amazon Air (AIR) is seeking a Senior Strategic Program Manager (PM) to redefine the standards for the customer experience in our worldwide transportation network by identifying, developing, and integrating innovative solutions and programs that lead to improvements. Amazon transportation encompasses all of the operations that deliver shipments from our fulfillment centers and third party locations to customers worldwide. An AIR Sr. Strategic PM will be responsible for the effective design of Amazon’s aviation transportation network. Through data analysis, modeling, collaboration with internal stakeholders, and industry research our Sr. PM will contribute to the design of an optimal AIR transportation network, maximizing asset utilization. Our Sr. PMs have a passion for designing innovative aviation solutions that continually improve the experiences of our customers and drive down total cost within the transportation network.
Key job responsibilities
- Develop, implement, and measure network wide changes.
- Write narrative reports to gain leadership buy in
- Manage projects from end to end
- Deliver results within tight timelines
- Work directly with internal customers/partners, identifying required network capacity and constraints
- Collect and interpret operating cost data
- Assist in reviewing proposals for new equipment and services
- Analyze and recommend optimal network solutions for peak and non-peak periods
- Pull and report data from numerous databases (using Excel, Python, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as required
- Participate in long term planning and modeling sessions
- Work with cross functional stakeholders to prioritize work streams
- Communicate with all project owners
- Develop mathematical models to support recommendations
- Create reports and Key Performance Indicators (KPIs) integrated into daily, weekly, monthly reviews
- Research ambiguous areas or spaces that may or may not have positive outcomes
- Provide support and leadership to field based Industrial Engineers or Process Engineers
- Generate subject matter expertise in areas such as: flight scheduling, linehaul scheduling, simulation, AI, material handling, or process engineering
- Engage with partner teams including: Safety, Finance, Aviation Security, Network Planning, Operations, Vendor Management, Airport Affairs
- Travel domestically 25% of the time
About the team
The program management team will support across both AIR managed and Vendor Managed operations. The team will develop their own ideas, as well as leverage a Process Engineering/Operations driven backlog of projects and programs. This program management team is an extension of the AIR process engineering organization.
