The Amazon Key team is seeking a dynamic Sales Operations Analyst who combines strong analytical capabilities with operational excellence to help drive our growing business forward. We're looking for professionals who can balance data-driven decision making with practical execution in support of installation processes and other programs. If you want to make a significant impact by generating insights and implementing programs, while maintaining startup agility, this might be the place for you.
As part of the Amazon Key team, you will serve as a member of operations, and will partner with cross-functional teams while developing and maintaining key performance indicators to track the effectiveness of installation, device health, and support operations. You’ll perform data analysis to continuously improve programs through the generation of actionable insights that you will help to implement.
Working closely with program managers, sales leaders, business development managers, and product teams, you'll help build and execute the operational frameworks that enable sales success while maintaining the reporting and analytics infrastructure needed to measure and enhance performance.
Key job responsibilities
• Design, develop, and maintain key operational metrics, reports, analyses, and dashboards
• Own the establishment of data sets to uncover key insights, which you’ll then use to drive action.
• Create and maintain forecast models to minimize business risks and maximize opportunities
• Partner with stakeholders to identify business needs and implement solutions that improve sales effectiveness
• Prepare and deliver business reviews to management regarding progress, opportunities, and challenges
• Drive the evolution of sales operations tools and applications to increase productivity and efficiency
