Amazon's worldwide Pricing CX team is seeking a seasoned product manager to transform how customers experience and understand/ evaluate pricing during their shopping journey. With millions of customers conducting their shopping mission for products through detail pages every day, we have a unique opportunity to provide a delightful price evaluation experience.
We're looking for a seasoned product leader who can reimagine the pricing experience on detail pages to solve critical customer challenges - helping shoppers efficiently comprehend prices and surface the most relevant pricing information. You'll collaborate across functions with product owners, engineers, UX designers, researchers, and BI engineers to deliver innovative, customer-centric solutions.
The ideal candidate thrives on tackling ambiguity and complexity. You are a big-picture thinker with a relentless focus on customer obsession. You have a proven track record of turning ambiguous customer problems into measurable hypotheses and scalable solutions.
Key job responsibilities
This is a highly visible position. You must have the experience and capability to prepare documentation for senior executives and align your roadmap with Pricing Perception Org objectives. Excellent written, verbal communication and data analytical skills are a necessity. Successful candidates should thrive in a highly collaborative, creative, analytical, and fast-paced environment oriented around delivering better prices to customers worldwide. You will excel at looking around corners, and anticipating where to build and when to test to fail fast.
A day in the life
- Define the multi-year vision for the space, including a rigorous experimentation roadmap with clear success metrics
- Build and manage high quality product roadmaps based on your vision and strategy
- Work backwards to determine what the initial building blocks to achieve that vision will be
- Work with key business stakeholders, engineering, and research to build out product requirements
- Manage prioritization and trade-offs for speed to launch, performance, and features
- Gain support for your strategy and roadmap from stakeholders by writing narratives and influencing peers and senior leadership