We are looking for a Sr Product Manager, Tech to own, define, and drive the growth of Ring subscription products. As a product owner, you will have end-to-end ownership of the customer experience, from defining the vision through building and launching new subscriptions products while supporting our existing subscriptions in partnership with front-end and back-end technical teams. In this role, the candidate must be able to influence across multiple organizations, be an exceptionally strong communicator and analytical thinker, and have a history of delivering results.
Key job responsibilities
- Develop and communicate detailed product and service requirements, across business and technical use cases, used to create product specifications and architecture.
- Manage prioritization and trade-offs between customer experience, time-to-market, profitability, and operational support load.
- Lead cross-functional work streams with teams including Product, Engineering, Program Management, Design, Finance, Customer Support, Legal, Marketing, and PR to deliver features on time and in full.
- Turn high level strategic direction into tactical plans and manage through execution.
- Define and deliver the product roadmap
- Identify and track key performance indicators, work towards optimizing KPIs, and communicate progress effectively.
A day in the life
You will work alongside your peers on the Subscriptions team to identify innovative solutions that will create improvements for our existing products and help launch new exciting initiatives. You will develop mechanisms to gather customer and support feedback, analyze data, and present your recommendations. You will drive strategic thinking to help inform decisions aimed at making sure the business is providing the best value to our customers.
About the team
The Ring Subscriptions product management team is responsible for all areas of the roadmap, spanning new product launches, lifecycle, international expansion and working with the engineering team on scalability. We work closely with all cross-functional teams including engineering, program management, sales, marketing, UX, accounting, and legal to name a few. We strike a balance between moving fast and bias for action, and data-driven decision making and customer obsession.
