Devices & Services Trust, Privacy & Accessibility (TPA) is responsible for maintaining and raising the trust bar for Amazon customers across a diverse set of 30+ devices and services. TPA offers horizontal services for builders to ensure trust, privacy, and accessibility is built into our products and services. We also build customer-facing capabilities that provide customers with control and transparency and reduce privacy risk, while enabling partner teams to innovate with appropriate guardrails for content moderation, privacy, accessibility, and trust.
TPA is seeking a Privacy Specialist responsible for developing, maintaining, communicating, and assessing adherence to customer privacy promises and internal privacy policies and standards for the Devices & Services business. The ideal candidate should feel excited and empowered to solve complex problems to protect customer privacy, integrate customer trust into everything we do, hold control owners accountable for enforcement, and assess, record, track, and report requirements health to senior leaders.
Key job responsibilities
You will work with builder, engineering, product, legal, PR, marketing, and other privacy and security teams across Amazon to:
* Draft, publish, and regularly update promises, policies, and standards that define our privacy positions
* Conduct change management to ensure awareness and implementation of privacy policy, promise, and standards requirements
* Interpret and apply privacy requirements to the Devices & Services business
* Administer a privacy policy exception management process
* Monitor privacy regulations, industry frameworks and best practices, and business developments to update or create privacy requirements as needed
* Contribute to the development of Devices & Services' overall privacy strategy and vision
* Raise business awareness of privacy requirements
* Assess and monitor the health and performance of privacy requirements implementation
A day in the life
This is an inherently cross-functional role where you will work directly with engineers, product managers, policy and compliance specialists, legal, PR, marketing, and other Amazon builders to help them identify the need for new or changed privacy policies and hold them accountable for implementing mechanisms to enforce them. You will use your investigative and/or analytical experience and demonstrate your excellent writing skills and experience driving alignment among diverse stakeholders. You should be comfortable working in a fast-paced, rapidly evolving environment with fast delivery time, rapid iteration, and data-driven decision-making.
About the team
This role is a part of Trust Fundamentals’ Privacy GRC team within TPA. Our GRC team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and are building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional enabled to take on increasingly complex tasks as their careers progress.
