Are you excited about how information insights can bring value to our transportation team. We are looking for a self-driven, insightful, results-oriented Business Intelligence Engineer to join the North America Transportation Speed Improvement Team. Our team mission is to drive improvements to delivery speed across Amazon’s fulfillment and transportation network, from initial delivery promise to final delivery to our customers. This is a tremendous opportunity for Business Intelligence Engineers who want to develop creative, new, and innovative ways of interacting with and interpreting business key performance indicators, and shape the future of how Amazon Transportation systems offer quick deliveries to customers.
We are seeking an exemplary Business Intelligence Engineer with broad technical skills to build analytic and reporting capabilities that enable optimization of delivery promises for our millions of customers worldwide. Further, you will help automate processes by developing deep-dive tools, UIs, metrics, and dashboards to communicate these insights in real-time to the business teams. Successful members of this team collaborate effectively with internal end-users, cross-functional software development teams, and technical support/sustaining engineering teams to solve problems, and implement new solutions.
Key job responsibilities
- Create, support, improve, and deep dive transportation metrics to provide actionable insights related to delivery speed, network design, and customer experience. This will require data gathering and analysis, partnering with external teams, synthesis and modeling, problem solving, and communication of insights and recommendations.
- Define, develop, and maintain critical business and operational reports reviewed on a weekly, monthly, quarterly, and annual basis
- Perform ad hoc deep dives to understand drivers for transportation issues and opportunities, as well as support North American and Global transportation teams with special projects.
- Help continually improve ongoing reporting and analysis processes, automating or simplifying self-service support for customers
- Be enthusiastic about building deep domain knowledge about Amazon’s business and the order fulfillment speed space.
- Must possess strong verbal and written communication skills, be self-driven, and deliver high quality results in a fast-paced environment.
