The Amazon People Insights team sits at the core of the People Experience and Technology (PxT) organization, delivering world-class data foundations, analytics, and visualizations that empower leaders across HR, Worldwide Operations, and Corporate functions. Our mission is to build scalable products that help understand and manage Amazon’s global talent—spanning every job family, function, and geography.
Our innovative product suite ingests and analyzes vast amounts of people data to generate actionable insights through intuitive dashboards, integrated user experiences, and a Gen AI-powered assistant. Built using latest technologies—including the latest LLM models on Bedrock, OpenSearch, and more—this assistant is transforming how HR, Operations, and business leaders make informed, data-driven decisions. We collaborate closely with Amazon’s Business Data Technologies and leverage AWS’s most advanced Gen AI capabilities to shape the future of people analytics at Amazon.
At the heart of our ecosystem is Clarity, our flagship product that helps HR and business leaders explore, customize, and share people insights on a single, intuitive platform. Clarity enables teams to access dynamic reports, tailor analytics to their needs, and drive strategic workforce planning with confidence. Whether enhancing employee engagement in Fulfillment Centers, enabling ultra-fast delivery through Prime Now, or supporting flexible pickups via Amazon Locker, the People Insights team ensures that leaders across Amazon’s vast operations have the data they need to lead with clarity and impact.
💡 Are you excited to lead the technical program management efforts behind transformative, AI-powered analytics products, driving scalable impact across Amazon’s global workforce?
Key job responsibilities
We’re looking for a Principal Technical Program Manager to take on a leadership role in shaping the strategy and execution for Clarity and our Gen AI capabilities. In this role, you will leverage your deep technical expertise to guide cross-functional teams, manage end-to-end program lifecycles, and ensure the delivery of high-quality, large-scale solutions. You’ll partner with senior leaders to translate business goals into actionable technical strategies, defining roadmaps, aligning on requirements, and leading teams through complex technical challenges to achieve impactful outcomes.
In addition to driving the overall program strategy, you will own the delivery of large-scale, data-driven products, fostering a culture of innovation, collaboration, and excellence within the team. This is an opportunity to work at the intersection of technology and business, influencing Amazon’s global talent strategy while ensuring the team successfully navigates the complexities of delivering latest, AI-powered products.
