The Central Flow (CF) Team is seeking a Manager to continue scaling an operations-focused Business Intelligence team supporting centralized operations teams within CF. Central Flow is comprised of several verticals supporting NACF Fulfillment, including OB Sortable, Non-Sortable, IXD, Dock, Floor Health, and more. The BI Team within CF will work to shape network execution through the development and application of innovative labor & flow planning mechanisms and techniques. Our goal is to improve and enhance the Amazon Fulfillment network to ultimately drive the best customer experience in a reliable and cost-efficient manner that is truly world-class.
In this role, you will lead a team of Business Intelligence engineers and analysts in leveraging various analytic and visualization techniques to support data-driven storytelling, and look around corners to continuously raise the bar on our business insights capabilities. You will collaborate - and build strong relationships - with teams across CF to meet the current and future needs of the business through automation, standardization, and reporting. You will continually coach, develop, and mentor your team to achieve strong levels of performance and their personal development goals.
Key job responsibilities
Inspire and manage a talented Business Intelligence Engineering team to achieve its goals and development potential
Define and manage a long-term vision and portfolio of initiatives to improve the customer experience and business results through creating world-class metrics, analysis, visualizations, and data-driven storytelling.
Drive a Business Intelligence roadmap; prioritize business insight requests to balance the tactical and strategic information needs of the business
Collaborate and partner with internal and external stakeholders to understand, anticipate, and respond to current and future information needs
Lead the definition and governance of key business metrics, drive the vision and building of self-service analytic capabilities, and engineer data-driven processes that drive business value
