Amazon Global Engineering Services (GES) is seeking a detail-oriented, analytical, innovative, hands-on, and customer-obsessed Program Manager (PM) capable of providing program management support in a fast paced and highly ambiguous environment.
1. As a Program Manager, you will manage and support multiple initiatives and/or projects simultaneously while working quickly to deliver results.
2. You must be a highly-effective communicator, capable of leading meetings, owning recaps and tracking milestones to report on.
3. You will conduct data analysis to identify issues and implement significant process improvement projects within the team and larger business functions.
About the Team
The Startup Central Ordering Team (COT)’s mission is to provide ordering excellence with agility, accuracy and quality. We are committed to delivering exceptional service by continuously adapting to customer needs with speed and flexibility. Our emphasis on accuracy ensures that every order is processed with attention to detail, maintaining high standards and customer satisfaction. We are dedicated to creating a seamless ordering experience that exceeds expectations, earns trust, and builds lasting value for our customers.
The team supports the ordering requirements for GES new launch and retrofit projects in North America (NA).
Key job responsibilities
1. Manage ordering workflow for assigned projects including risk mitigation and escalations
2. Anticipating program changes and working with stakeholders to understand associated impacts
3. Identify opportunities to streamline workflows and create efficiencies through initiative projects
4. Present project status and recommendations to senior leadership
5. Develop, build and maintain positive relationships with internal program teams
