Shape the Future of Healthcare with Amazon One Medical!
Amazon One Medical is revolutionizing primary care, and we're seeking a Program Manager to lead our strategic initiatives. Our mission is to transform healthcare through a seamless combination of innovative technology and exceptional patient-centered care. As a Program Manager, you'll be at the forefront of this transformation, driving key initiatives that directly impact our members.
This role offers a unique opportunity to work at the intersection of healthcare, technology, and business strategy. You'll collaborate with brilliant minds across the organization, from clinicians to technologists, to solve complex challenges and create innovative solutions. We're looking for a dynamic leader who can navigate ambiguity, inspire teams, and execute with precision.
As a key player on our Performance Excellence team, you'll work cross-functionally to drive growth, improve operations, and develop innovative programs that set new standards in primary care. If you're passionate about healthcare innovation and ready to take on a role where your strategic thinking and execution skills can truly shine, we want to hear from you!
Key job responsibilities
-Strategic Implementation: Design and implement large-scale strategic initiatives, including project plan, reporting, communications, stakeholder engagement and change management
-Partnership Management: Manage and grow strategic partnerships (e.g., employer onsite clinics, direct primary care), aligning partner goals and implementing improvement strategies
-Cross-functional Collaboration: Collaborate with cross-functional teams across all levels and functions (e.g. Operations, Clinical, Client Success, Product, Marketing) to drive project execution
-Business Performance Management: Manage project KPIs and SLAs and equip teams with tools to exceed targets in business performance
-Structured Problem Solving and Continuous Improvement: Break down complex problems into manageable actions and lead improvement initiatives supporting scalability and growth
A day in the life
Sample projects include:
Launch of new employer partnership
Care delivery model process improvement
Designing and scaling new programs
Service line optimization
About the team
The Performance Excellence team drives operational excellence and strategic growth at One Medical. We lead high-impact, cross-functional projects that shape One Medical's future. We collaborate as a team while independently leading projects that influence every aspect of care delivery.
