Do you want to support the U.S. Intelligence Community’s mission with world class services, delivered with the highest security, availability, and scalability possible? Are you passionate to operate services at scale while deep diving issues and harnessing your customer obsession? Then look no further!
We are currently expanding our management team and are looking for proven technology leaders with experience in people management, strong technical acumen, and the vision to take Amazon Dedicated Cloud to the next level.
This position requires that the candidate selected be a US Citizen and must currently possess an active Top Secret security clearance. The position further requires that, after start, the selected candidate obtain and maintain an active TS/SCI security clearance with polygraph and satisfy other security related requirements. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.
Position may require travel up to 5% domestically.
Key job responsibilities
- Participating in design reviews to identify and mitigate operational risk. You work closely with Software Development and Site-Reliability teams to improve the change management life-cycle.
- Drive teams to improve operational efficiency for all services through root-cause and trend analysis through development of SLA, metrics, monitors, procedures, tools, and documentation.
- Draft strategies that adapt and scale the business for an exponentially-growing customer-base.
- Play a significant role in hiring, developing, and promoting of engineers of varying technical levels and backgrounds.
A day in the life
AWS is a fast-paced environment where we “Work Hard, Have Fun, Make History.” On a “typical” day you will meet with the stakeholders to intake, define, or execute on programs you are responsible for delivering. This included working with Engineers, TPMs, and other Managers to create technical solutions to complex issues created by deploying software into a network isolated cloud environment. While delivering results matters, your number one priority as a manager is to your engineers. Developing their careers and technical abilities is paramount to being a successful manager at Amazon.
About the team
You'll be part of a world class team that has the entrepreneurial feel of a start-up. This is an opportunity to operate and engineer systems on a massive distributed scale, and to gain top-notch experience in cloud computing. You'll be surrounded by people who are smart, passionate for cloud computing, and deliver services critical to our customers’ success. Our team is dedicated to growing our engineers’ careers along with our services. You’ll find a large and diverse amount of internal training courses, conferences, and mentorship opportunities to propel your career to the next level!
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
