AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
We're looking for a passionate Systems Development Engineer to drive the evolution of Route 53 Resolver DNS Firewall and Route 53 Profiles. This is a unique opportunity to own critical infrastructure that protects thousands of organizations worldwide from DNS-based threats while simplifying DNS management at scale. You'll design and build solutions that expand our global footprint, enhance our security capabilities, and create operational excellence for services that handle billions of DNS queries daily. If you're excited about solving complex distributed systems challenges, thrive in customer-obsessed environments, this role is for you.
Key job responsibilities
In this role you will -
Design, develop, and deploy systems that enable global expansion of Route 53 Resolver DNS Firewall and Route 53 Profiles across AWS regions, availability zones, and edge locations
Establish operational excellence through automation, monitoring, and self-healing infrastructure
Collaborate with product management to translate customer feedback into technical solutions
Architect and implement new security features to defend against evolving DNS threats
Create efficient, scalable systems for managing DNS filtering rules, policies, and configurations
Build tools that simplify operational processes and improve service reliability
Mentor junior engineers and contribute to engineering best practices
Partner with other AWS teams to integrate DNS security capabilities across the AWS ecosystem.
A day in the life
On a “typical” day you may -
Attend team reviews of service metrics and operational health or design reviews for a new feature.
Dive deep in code implementing a system to optimize deployment of the service infrastructure in a newly launched AWS region.
Collaborate with product managers to prioritize customer requests, or partner with support teams to investigate and resolve a complex customer issue. Lead a technical discussion with junior team members about optimizing a data pipeline for filtering DNS queries at scale.
Throughout the day, you'll balance immediate operational needs with long-term architectural improvements, all while keeping customer experience at the forefront of your decisions.
About the team
We builders behind Route 53 Resolver DNS Firewall and Route 53 Profiles – services that were born from listening to our customers' needs for better DNS security and management. Our team has a strong builder culture where we value invention, operational excellence, and customer obsession. We celebrate diverse perspectives and encourage open debate to find the best solutions. We operate at the intersection of networking, security, and distributed systems, giving team members exposure to a wide range of technical challenges. Our work directly impacts all AWS users who rely on our services for secure DNS resolution for their critical workloads.
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
