Telecom Analyst (Long-Haul Fiber)
JOB SUMMARY:
This position works closely with the Field Operations (FO) Supervisors, Electricians/Technicians, Power Delivery, Contractors, and fiber asset owners. Primary responsibilities include, but are not limited to, Company Owned and Maintained (COAM) and Joint-Venture Party (JVP) Long-Haul fiber projects and operational support activities.
The incumbent will be responsible for fiber optic 2 nd level operational and maintenance support to field technicians in areas related to advanced troubleshooting, coordination of major repairs, documentation, and the facilitation of relevant training.
The incumbent will prioritize their organization’s daily project workload with minimal oversight while effectively interfacing with multiple parties, FO Electricians/Technicians, Project Managers, Power Delivery Engineering, Telecommunications Engineering, support groups, external vendors, business partners, and others as required.
JOB REQUIREMENTS: (Education, Experience, Knowledge, Skills )
Education & Experience:
- A two-year degree in electronics technology and five years or more equivalent experience in the telecommunications field is required
- Five to seven years of experience in a similar role or experience in Telecommunications Electrician/Field Operations Technician roles are preferred.
- A proven track record in delivering problem resolutions and project implementations.
- Experience with fusion, ribbon, and mechanical splicing of various fiber optic cable types.
- Experience with fiber optic cable prep, installation, and maintenance methodologies for single-mode and multi-mode fiber cables and assemblies.
- Experience installing, maintaining, and supporting fiber-optic termination panels and splice enclosure assemblies.
- Experience with fiber optic testing and troubleshooting using Optical Time-Domain Reflectometers (OTDRs), Power Meters, Light Sources, Fiber Scopes, etc.
- Experience with Outside Plant (OSP) field engineering, documentation, GIS mapping programs, fiber emulation software and labeling standards.
Technical & Leadership Competencies:
- Working knowledge of fiber optics (optronics and cables) and ancillary systems (DC/AC power systems, surge protection, grounding, physical facilities, etc.).
- Working knowledge of Optical Ground Wire (OPGW) safety, installation, maintenance, and restoration methodologies. Experience working with and providing oversight for company and contracted Power Delivery crews providing powerline and support.
- Solid technical understanding of Southern Company’s telecommunications network, data network, and other major systems that utilize the company’s telecommunications infrastructure.
- Ability to engineer fiber network moves, adds, and changes from an FO perspective.
- Ability to work independently and coordinate project tasks for employees, vendors, contractors, customers, and partners while maintaining project commitments.
- Ability to lead a team, coordinating various workgroups to drive complex problem resolution in a timely and efficient manner.
- Achieves business, organization, and departmental goals and strategies while ensuring compliance with Sarbanes-Oxley rules and regulations.
General Competencies:
- General knowledge of Southern Company’s core business.
- General knowledge of information technologies and infrastructure components used by the company’s Technology Organization.
- Knowledge of state-of-the-art telecommunications equipment, facilities, troubleshooting techniques, and concepts.
- Ability to effectively organize tasks, manage multiple priorities/details, meet schedules, and deliver on customer commitments.
- Ability to negotiate with and influence internal and external partners.
- Ability to build relationships and work in a team atmosphere.
- Ability to provide and accept feedback.
- Must demonstrate Southern Style with emphasis on leadership and planning.
- Available for travel and after-hours, weekend, and holiday work.
Physical Demands & Work Environment: The physical demands and work environment characteristics described here represent those that must be met by an employee and those an employee may encounter while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Telecommunication Analysts must have the ability to drive long distances, travel overnight, be subject to 24x7x365 call outs, work shifts greater than 8 hours, lift/carry items up to approximately 50 pounds, climb stairs/ladders, and work in areas requiring specific safety measures such as radio transmission sites, fiber optic transmission sites, power plants, substations, transmission right-of-ways, and other remote locations.
Southern Company (NYSE: SO) is a leading energy provider serving 9 million residential and commercial customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy infrastructure company with national capabilities, a fiber optics network, and telecommunications services. Through an industry-leading commitment to innovation, resilience, and sustainability, we are taking action to meet our customers’ and communities’ needs while advancing our commitment to net zero emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture and hiring practices have earned the company national awards and recognition from numerous organizations, including Forbes, Military Times, DiversityInc, Black Enterprise, J.D. Power, Fortune, Human Rights Campaign and more. To learn more, visit www.southerncompany.com .
Southern Company invests in the well-being of its employees and their families through a comprehensive total rewards strategy that includes competitive base salary, annual incentive awards for eligible employees and health, welfare and retirement benefits designed to support physical, financial, and emotional/social well-being. This position may also be eligible for additional compensation, such as an incentive program, with the amount of any bonus/awards subject to the terms and conditions of the applicable incentive plan(s). A summary of the benefits offered for this position can be found here https://seo.nlx.org/southernco/pdf/SOCO-Benefits.pdf . Additional and specific details about total compensation and benefits will also be provided during the hiring process.
Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.
Job Identification: 11842
Job Category: Information Technology
Job Schedule: Full time
Company: Southern Company Services
