Want to help Earth’s most customer-centric company design, implement and monitor risk mitigation strategies to improve the customer experience and protect Amazon’s brand?
In this role, you will work closely with Amazon's global transportation businesses to build strategic initiatives and frameworks that support carrier partners in meeting legal and contractual obligations relating to business practices, driver / provider eligibility, and safety standards. You will be expected to understand laws and regulations applicable to the Amazon transportation network, assess effectiveness of existing risk and control concepts, and propose innovative mitigation strategies that enable business success. You must clearly and concisely communicate identified findings to senior leadership, and will be responsible for partnering with cross-functional teams to design workflows in support of risk-reduction activities. You will set program objectives, assign appropriate metrics that measure success, and drive business changes that reduce risk. You will work collaboratively with business stakeholders, legal, tech, and field operations teams to implement world-class, customer-centric, compliance and risk management solutions.
Key job responsibilities
- Ability to define, develop, and implement risk programs and deploy iterative improvements quantified with metrics.
- Ability to lead, monitor, and drive projects through to on-time completion.
- Ability to establish successful partnerships (collaboratively and transparently) with senior business leadership, legal, and technology teams to ensure alignment between core business priorities and transportation compliance risk strategies.
- Developing an in-depth knowledge of the operational processes, risk landscapes, and control environments impacting global transportation compliance programs.
- Demonstrable excellent communication skills (written and verbal).
- Demonstrable problem-solving skills using data and insights to drive both tactical and strategic business decisions.
A day in the life
The Principal Risk Manager will leverage their knowledge of labor and employment laws, insight into industry regulations and standards, and their experience in risk assessments to develop mitigation strategies that influence Amazon’s transportation businesses throughout all phases of their lifecycle. The individual will work collaboratively with business stakeholders, legal, partner audit teams, and tech to implement world-class, customer-centric, risk-reducing solutions and drive process improvements. The Principal Risk Manager executes using a broad set of skills that range from high-level strategic thinking to deep dive analytical problem solving. They exemplify high judgment, effective decision-making, innovative thinking, and a strong customer focus.
About the team
Transportation Risk and Compliance (TRC) is the voice of risk and compliance for Amazon’s transportation businesses across 16 regions. We proactively identify and manage risks through mitigation strategies and provide assurance that Amazon and our carrier partners comply with the highest transportation and legal standards (including legislative, regulatory, and contractual). Anchored by sound subject matter expertise, processes, and growing technology solutions, our TRC leaders improve public safety and enable business growth as we work diligently to serve our customers.
