AWS is seeking a Principal Account Leader for one of the most important customer relationships in our global games business. This customer is a leading developer and publisher of some of the most played games on the planet, with a player base in the hundreds of millions and a long track record of technical innovation.
This is a high-visibility role focused on deepening a large and active cloud partnership. The ideal candidate is located on the west side of Los Angeles and is able to support regular in-person engagement, typically one to two days per week on campus.
You will be responsible for managing a substantial existing business while also identifying and accelerating new areas of growth. These include artificial intelligence and machine learning, data transformation, developer enablement, and global infrastructure optimization. Success in this role requires operating as a business owner—someone who is comfortable with complexity, deeply curious, and focused on long-term customer impact.
This is a senior-level role. You will be expected to lead with strategic thinking, collaborate across AWS and customer teams, and bring together the right technical, product, and executive stakeholders to move outcomes forward. Experience in gaming, media, or platform businesses is a plus, especially when paired with an ability to navigate large engineering organizations.
Key job responsibilities
As an Enterprise Account Manager, you will drive digital transformation through meaningful engagement with C-level executives, IT leaders, architects, developers, and various lines of businesses of your customers. In this role, you will represent the entire portfolio of AWS products and services across the strategic accounts you manage within the Enterprise customer market segment. With AWS, our customers benefit from the fastest pace of innovation, the broadest and deepest functionality, the most secure computing environment, and the most proven operational expertise.
Key Responsibilities:
- Manage a large and multifaceted cloud relationship with one of the world’s top game developers and publishers
- Identify, scope, and drive growth areas across AIML, data and analytics, infrastructure, and developer platforms
- Collaborate with technical specialists, support teams, and AWS leadership to ensure customer success
- Act as a trusted advisor and advocate within the customer’s organization, from developers to senior leadership
- Develop and execute a forward-looking account plan grounded in business priorities and measurable outcomes
- Strong business acumen with the ability to act as a strategic partner to product and engineering leaders
- Proven success managing both mature lines of business and emerging opportunities
A day in the life
About AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
About the team
This role is part of the Enterprise Games Team at AWS, focused on the market makers of the Games Industry. The team are either long time gamers or have covered games for an extended period. We work together to see around corners and care for the trees in the forest we nurture.
