Company Philosophy Arrow Senior Living Management wantseveryperson who chooses to join our teamto understand that they play a very importantpart in a much larger story of residents’ lives. It is our hope that Arrow team members create joy-filled memories with this respected generation. And because there is no greater gift that someone can give than their time, we thank you for your generosity. Key Accountabilities - To be “Boots on the Ground:” Work onsite as needed, both in leadership or supportive role to ensure the success of communities’ Culinary departments.
- To be an “Audacious Auditor:” Working with regional and community-level teams, provide regular ongoing audits of documentation and skills, while monitoring departments for compliance.
- To be a “Team Trainer:” Providing education and training for Culinary initiatives.
- To be a “Communication Coach.” Ensure teams are able to communicate and demonstrate understanding of programs and initiatives.
Duties This position description is designated to outline primary duties, qualifications, and job scope, but not limit the individual or the organization to just the work identified.It is our expectation that each employee will offer his/her services wherever and whenever necessary to ensure the success of our endeavors. - Identify and act on opportunities to support communities within assigned territory to comply with local, state and federal regulations as well as meet or exceed company standards.
- Collaborate with community leadership team and company Culinary leadership team to ensure effective and ongoing education and training of team members, including execution of onboarding processes as well as evaluation and recording of individual and team performance, provide coaching and counseling, and make appropriate developmental or performance recommendations.
- Audit and monitor Culinary documentationto ensure departmental compliance and accuracy.
- Assess skills of both leadership and line staff within the Culinary department.
- Review onboarding processes for new hires for each community.
- Develop and/or lead Culinary information training sessions in accordance with overall company education and training strategies and goals within assigned communities.
- Schedule and complete site visits to communities and successfully ensure follow through with Culinary Directors while providing guidance and consistent leadership training within each community.
- Step into open Culinary Director positions and work onsite at a community during transitions or when otherwise needed for extended periods.
- Provide staffing support for communities during crisis, such as during infectious disease outbreaks.
- Provide regular reports and updates to company Culinary leadership team, Regional Operations, and community leadership team on a timely basis.
- Assure employees have current Food Handler’s certification for state and/or county.
- Train kitchen staff in policies and procedures to maintain the highest quality standards in cooking, presentation, and sanitation.
- Review work schedule, maintaining correct staff needs.
- Maintain proper management of ordering systems, shipping, and receiving, inventory management, and stock rotation, using approved vendors, in order to eliminate waste and theft.
- Maintain a month-end inventory to compute monthly food costs and submit invoices with documentation for payment to Business Director in a timely fashion.
- Prepare meals using pertinent dietary guidelines and standardized menu preparation materials.
- Monitor and consider resident preferences when making menu choices.
- Create menus, recipes and production notes as required for food preparation and maintain active involvement in preparation of food.
- Review Culinary temperature logs and verify appropriate holding procedures are being followed.
- Record water and refrigerator temperatures and verify appropriate holding procedures are being followed.
- Maintain pertinent safety certifications.
- Maintain working knowledge of all state and county regulations for food ratings from all inspections for cleanliness, efficiency, and safety.
- Maintain a safe and orderly working environment.
- Report potential maintenance and hazard issues immediately
- Operate the Culinary Department within budgeted guidelines.
- Prepare any requested reports, including but not limited to: resident meal summary, food and kitchen temperature logs, and departmental meeting minutes.
- Maintain proper operation and sanitation of large food service equipment, including but not limited to: ovens, slicers, mixers, steam tables, steamers, toasters, coffee pots, refrigerators, and freezers.
- Familiarize yourself with residents of the community.
- Observe residents’ ability to perform daily ADLs and social skills, communicate potential difficulties or opportunities to the appropriate team member.
- When called upon, participate in care planning and other meetings, formal and informal.
- Participate in all training offered by employer.
Requirements - Be at least eighteen (18) years of age.
- Be in good health, and physically and mentally capable of performing assigned tasks. Good physical health shall be verified by a health screening performed by a physician not more than six (6) months prior to or seven (7) days after employment.
- Demonstrates freedom from pulmonary tuberculosis within seven (7) days of employment and annually thereafter.
- Has a current Adult First Aid card upon hire and maintains current status throughout employment.
- At least three (3) years of total experience in senior housing or a related field is preferred.
- Has demonstrated skills, knowledge and competency in the areas of leadership, training, and supervision.
- Proficient written and oral communication skills with other members of management, professional, and support staff are also required.
- Completion of formal culinary, food service or restaurant training or an equivalent amount of full-time supervisory or management-level work experience.
- Computer literacy sufficient to create, modify and print word processing and spreadsheet documents using Microsoft Word and Microsoft Excel.Able to send, receive, and forward e-mail.
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