The Worldwide Public Sector and Healthcare and Life Sciences North America (WWPS and HCLS NAMER) business is a critical segment of Amazon Web Services (AWS) dedicated to serving as a trusted partner to government, education, nonprofit, healthcare, and life sciences customers. With more than a decade of experience helping customers overcome complex challenges, we provide innovative cloud computing solutions and advanced technology services that enable mission-critical workloads and drive secure, resilient, and efficient systems. Our business provides cutting-edge cloud technologies, artificial intelligence, and machine learning to develop bespoke solutions that power transformative outcomes for every citizen, student, patient, and individual in need.
We are seeking an exceptional Executive Assistant who will provide comprehensive support to multiple Directors within the WWPS and HCLS NAMER business, with a primary reporting relationship to the Federal Go-To-Market (GTM) Director. The Federal Go-To-Market team is responsible for driving growth and adoption of AWS infrastructure and services for federal government agencies and industry partners, focusing on delivering cloud computing solutions, digital transformation services, and innovative technology partnerships that address complex government challenges and modernization efforts.
The ideal candidate will function as a partner to senior leadership, demonstrating the ability to manage priorities across different leadership teams with confidence. This role requires a professional who thrives in high-pressure environments, demonstrating exceptional flexibility and adaptability while maintaining strategic thinking, operational excellence, and proactive problem-solving capabilities. The candidate must excel at creating, planning, and executing initiatives from start to end, seamlessly pivoting between complex tasks and priorities with precision and composure. The ideal candidate will seamlessly integrate into our leadership ecosystem, providing sophisticated operational support while consistently anticipating and addressing the needs of multiple Directors across the business.
At Amazon, we are driven by Customer Obsession, Bias for Action, Earning Trust, Delivering Results, and Learn and Be Curious. Our ideal candidate will demonstrate an unparalleled commitment to understanding the strategic priorities of their leadership teams and the broader WWPS and HCLS NAMER business, anticipating their needs with precision. They will move swiftly and decisively, taking immediate action to address challenges and create opportunities to proactively react ahead of time. By maintaining the highest standards of confidentiality, transparency, and integrity, the candidate will build trusted relationships across the federal business as well as the WWPS and HCLS NAMER broader stakeholders (including the WWPS EA Team). With exceptional attention to detail and superior organizational skills, they will drive tangible business outcomes by effectively managing both internal and external requests, ensuring seamless communication and support. The successful candidate will demonstrate flexibility, manage complex situations with grace, and possess the confidence to communicate effectively while remaining open to learning the unique nuances of Amazon's business culture.
Key job responsibilities
• Support primarily the Federal GTM Director as well as other WWPS and HCLS NAMER directors and their leadership teams (as needed)
• Aid in the execution and management of team activities and internal/external meetings and events
• Support annual operational planning processes, business planning and performance review cycles
• Manage multiple complex calendars and scheduling including international impact
• Collect and process multiple directors' expenses for travel, events, and supplies
• Coordinate international and domestic travel logistics (creation of itineraries, visa and passport submissions, as well as other applicable documentation)
• Act as a direct liaison between customers, senior leadership, direct reports, and other business stakeholders
• Organize, prioritize and handle time-sensitive, confidential information ensuring appropriate actions are taken
• Track and drive completions of key deliverables and follow up on outstanding executive action items
• Directly collaborate with the WWPS and HCLS NAMER EA community, including with their Direct EAs and Lead EA
• Develop and maintain comprehensive communications and tracking mechanisms
