Are you passionate about creating financial services that empower businesses to engage with Amazon Business? Do you enjoy working across organizations and scaling programs? Come join us at Amazon B2B Payments & Lending (ABPL)! The Amazon B2B Payments & Lending team provides invoicing, working capital and payment acceptance solutions to Amazon Business customers, sellers and other small business customers across Amazon. We are part of the global Amazon Payments organization, who aims to delight our customers by building payment experiences and financial services that are trusted, valued and easy to use from anywhere in any way.
Key job responsibilities
• Analyze customer procurement workflows and payment processes to design solutions that enhance their end-to-end procure-to-pay experience.
• Drive payment optimization strategies to reduce defects and improve overall payment health across customer portfolios
• Develop and track critical success metrics focusing on payment accuracy, processing efficiency, and automation adoption.
• Lead cross-functional initiatives with Product, Amazon Business Sales, and Customer Support to resolve systemic payment issues and drive continuous CX improvements.
• Build and maintain strategic relationships with key stakeholders to ensure successful adoption of optimized procure-to-pay payment solutions.
• Monitor portfolio health to identify trends and implement scalable solutions that enhance payment accuracy.
• Partner with customers to develop and implement data-driven payment success strategies that accelerate their digital transformation goals.
A day in the life
Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan.
If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!
