Amazon Selling Partner Services (SPS) is building the most innovative future workforce. With over 45,000 employees across the globe, we are pioneering projects that will revolutionize how technological advancements impact our workforce. This role will sit in our People Experience and Development team to deliver the relevant programs to drive these initiatives forward.
Role Overview
We are seeking an experienced Senior Program Manager to lead our Future of Work initiatives. In this role, the ideal candidate will spearhead strategic programs that re-imagine how our global workforce operates in an AI-driven environment. This position sits at the critical intersection of technology, workplace innovation, and organizational transformation.
This role focuses on designing and managing initiatives working alongside business stakeholders, collecting signals and operating through ambiguity to hone in on the areas of opportunity with our businesses to deliver best in class, future ready solutions. This PM will have access to research science and influence our learning and development programs that will provide employees with durable skills to navigate future role changes. The ideal candidate will understand the tech space and its progression, seek what is needed to augment skill gaps and drive professional development.
We are looking for a self-starter who thrives in a fast-paced environment. We seek innovators, operators, and those who can see around corners through strong business partnering and external insights. You must be able to partner effectively and drive change.
Key job responsibilities
• Create strategic plans for workplace evolution
• Build business cases for new workplace initiatives
• Develop success metrics and KPIs for Future of Work programs
• Partner with leadership to align initiatives with business objectives
• Design pilot programs to test new work models
• Create frameworks for evaluating workplace innovation opportunities
• Build and manage stakeholder engagement plans
• Establish regular reporting cadence and dashboard metrics
• Coordinate change management activities across initiatives
• Lead program reviews and retrospectives
• Create scalable implementation playbooks
About the team
The People Experience & Development team is responsible for learning and development and programs to support the Selling Partners Services business.
