If you love driving critical thinking and insight into challenging, unstructured problems and working with leaders in the organization to bring those insights into action, this role is for you. This is a hands-on role, however, being a part of a small team gives opportunity to take ownership of the customer / business problem across the spectrum from ideation to setting it up for implementation in partnership with stakeholder teams.
Our Mission:
We are powering an automation and self service driven customer journey for AWS customers leveraging a range of Analytics tools to generate business shaping insights.
Analytics topics include, but not limited to:
1. Product / Value Proposition design
2. Customer / Go-to-market
3. Customer Experience
4. Business Planning & Forecasting
Key job responsibilities
- Develop, launch, and scale self-service analytics and insights offerings
- 5+ years of relevant professional experience in business intelligence, analytics, statistics, data engineering, data science or related field.
- Experience with Data modeling, SQL, ETL, Data Warehousing and Data Lakes.
- Strong experience with engineering and operations best practices (version control, data quality/testing, monitoring, etc.)
- Expert-level SQL
- Proficiency with one or more general purpose programming languages (e.g. Python, Java, Scala, etc.)
- Knowledge of AWS products such as Redshift, Quicksight
- Excellent verbal/written communication & data presentation skills, including ability to succinctly summarize key findings and effectively communicate with both business and technical teams.
About the team
The Analytics team is a small, central group in the AWS Support organization. The team comprises members from a range of skill-sets such as strategy & planning, Machine Learning / predictive analytics and Business Intelligence. The Analytics team is responsible for pushing our Product, Process and Customer understanding and insight beyond the here and now to create value for the long-term. The team is responsible for coming up with hypotheses, uncovering key insights and developing a point of view on actions across the portfolio of our products and services.
About AWS:
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
AWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center. You’ll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud.
