The Amazon North America Creative (NASC) Ops team drives operational excellence by combining innovation, technology, and strategic resource management. Our mission is to empower creative teams to deliver exceptional, performance-driven work that not only inspires customers but also exceeds our ambitious marketing goals. As we embrace emerging technologies like Generative AI and automation, we are revolutionizing our operational model while upholding the highest creative standards.
We are seeking a highly analytical, strategic, and results-oriented Sr. Creative Ops, Budget Manager to join our team. This role is critical in leading creative budget management, optimizing supplier and agency relationships, overseeing contingent workforce strategy, and enabling operational efficiency through data, tools, and emerging technologies. You will partner closely with Resourcing Management, Project Management, Tools & Systems, and Creative Production to build scalable mechanisms that fuel creative excellence and surpass marketing goals.
Key job responsibilities
* Lead the strategic planning, allocation, and management of creative budgets to ensure financial efficiency and maximum business impact.
* Prepare and present budget reports and insights for senior leadership and finance to guide decisions.
* Establish and measure KPIs that drive alignment to organizational goals.
* Work closely with teams and senior managements to collaborate on budget activities, roadmap prioritization, project tiers, resource optimization, and strategic initiatives such as AI & automation.
* Lead partnership with creative agencies, internal global studio, and contingent workers suppliers; conduct rate reviews and onboard new agencies in collaboration with Procurement.
* Provide high-level oversight of contingent workers workflows, classifications, resourcing frameworks ensure compliance and efficiency.
* Synthesize financial, resourcing and operational data to guide staffing plans and business strategy.
* Oversee creative and project management tools such as DAM, Airtable, Smartsheet, and Figma in partnership with Tools Operational Manager, ensuring continuous optimization.
* Lead initiatives to streamline tools, workflows, and budget mechanisms; audit inefficiencies and drive scalable solutions.
* Champion adoption of new processes and initiatives through clear communication, targeted training, and ongoing support to drive organizational alignment and impact.
About the team
The Amazon North America Creative team is responsible for crafting bold, efficient, and breakthrough marketing content to reach and resonate with today's audience. We aspire to meet customers wherever they may be—on social media, on their phones and devices, across the site, in their inboxes—and provide easy ingresses to the site via beautiful, inclusive, inspiring, and innovative content. We believe in creative that speaks to our customers, reinforces the Amazon brand promises (selection, value, and convenience) and highlights our best offerings—be that top brands, offers, member benefits, etc.—while driving the business forward and exceeding our marketing goals.
