The Vendor Flex Tier III Process Assistant will be responsible for receiving product and processing customer shipments at a Vendor Flex location and additional duties as assigned. The ideal candidate possesses a strong work ethic, attention to detail, the ability to meet deadlines, and a commitment to customer service as it relates to product fulfillment. Applicants must hold a high school diploma or GED equivalent, read and write English fluently, and must be 18 years of age or older.
Skill Requirements:
• Maintain a complete and thorough understanding of inventory control and systems in a Fulfillment Center
• Strong oral and written communication skills
• Must be detail oriented
• Must be able to work independently, and with many teams within the building
• Must have an exceptional analytical aptitude
• Must have a drive and commitment towards solving problems
• Must demonstrate a sense of urgency
• Should be able to demonstrate integrity and confidentiality
Technical Requirements:
• Microsoft – Excel, Word and Outlook
• Must be able to comprehend a lot of information in a short period of time
Job Responsibilities:
• Adhere to strict safety and quality standards
• Regular attendance and punctuality
• Travel required to fulfillment location
• Train in using web interface tools
• Receive product using web interface
• Process outbound shipments (pick product, print packing slip and shipping labels, load outbound product to carrier) using web interface in a limited area
• Analyze and determine root cause of issues
• Provide daily feedback to process owners with root cause analysis
• Perform needed cycle counts and / or relocate product virtually and physically
• In the absence of leadership be able to be self-directed
Physical Demands:
• Lift and move up to 50 lbs.
• Lift, bend, reach above the head, kneel, squat and walk for long periods of time during shift
• Engage in full manual dexterity in hands and wrists
• Work around moving mechanical parts
• Noise level varies
• Continuous reading of writing
