AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who are great leaders.
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own.
The Data Center Capacity Delivery team is looking for an exceptional individual to join our Commissioning organization as the AMER East Regional Commissioning Manager. You will manage a fast-moving, intelligent team of commissioning professionals delivering data center capacity to support Amazon’s growth in the AMER East region in North America with strategic influence of how we scale to support other AMER locations in LATAM and South America.
The ideal candidate will have experience in managing a multi-city, or international team of highly skilled individuals. The candidate will possess a mechanical, electrical, construction, and commissioning project management background that enables him/her to undertake the challenges of ensuring the quality and reliability of sophisticated electrical, mechanical and cooling systems to our customers. They will need to demonstrate the ability to think broadly and strategically in aligning commissioning program with the larger objectives of the business.
This role will oversee all in-region operations, including team quality delivery, customer satisfaction, resource planning, and maintaining a high bar across a 50+ person regional team.
Key job responsibilities
Key job responsibilities
As a leader of the Commissioning East region managers and cluster teams, you will have broad responsibility for hiring, developing, and cultivating a high-performing and capable team.
Creating a team vision and establishing priorities that align with roadmaps, goals, and relevant metrics for measuring both internal and external performance.
Lead cross-functional coordinator and execution teams independently within AWS Infrastructure Services to drive quality-focused initiatives aimed at improving quality, inspection/testing standards, and reducing system defects.
Utilizing your understanding of data center mechanical and electrical infrastructure technology and lifecycles, you identify improvement areas in existing and next-generation data center technologies and testing methodologies.
Communicating and providing guidance to Finance during the development and execution of capital budgets.
Utilizing methodical approaches, experience, innovation, and judgment, deliver solutions to complex problems through in-depth data analysis and forensics, often making decisions based on partial information.
Partner with vendor Procurement teams to oversee vendor service providers to ensure their skills, competencies, and performance meet the requirements for enabling successful project deployments.
Discover ways to adapt to constant change and innovation, thinking big and offering flexible solutions for a dynamic business environment.
Prepare and present project status and risk reports, comprehending the detailed implications of decisions and recommendations, and effectively communicate suggested solutions to executive leadership.
Travel up to 25% within assigned region and occasional international travel with peer groups.
A day in the life
A typical day for a Regional Cx Manager begins with a in-region leadership call to align on critical project status and escalations across the region. Next, you review a monthly capacity delivery forecast and resource plan, strategizing with direct reports on resource allocation across multiple ongoing data center (DC) commissioning projects. The late morning involves a status review and/or strategic planning session with stakeholders to resolve escalations across projects and to optimize the commissioning approach for next-generation data center design. At noon, the technical SME team conducts a review of proposed technical script improvements and known quality risks in current builds, including proposed changes to commissioning procedures based on lessons learned and emerging technologies. The afternoon includes executive level white-paper document sessions to review blockers across new technology intercepts on highest-priority sites, followed by budget planning for the upcoming fiscal year's commissioning activities, and discussions with key vendors and partners to discuss long-term roadmaps and alignment with demand. Additional time will be spent mentoring direct reports on leadership development and reviewing teams' goals and performance metrics. The day typically concludes with addressing escalated technical or resource challenges from the region team, supporting elimination of constraints for the 4-week look ahead.
About the team
The Data Center Commissioning & Delivery (DCCD) AWS Commissioning (ACx) team specializes in developing and implementing automated testing solutions for data center infrastructure commissioning.
This specialized team combines traditional commissioning expertise with advanced systems engineering to create, validate, and deploy automated test scripts and procedures that enhance the efficiency and reliability of the commissioning process.
Working closely with multiple DC stakeholder teams and technical SMEs, the ACx team develops standardized scripts, inspections, and testing procedures that can be deployed across global data center facilities, significantly improving consistency and quality of delivery. Their scope encompasses automated testing of critical systems including power distribution, cooling infrastructure, emergency power management systems (EPMS), and building management systems (BMS), with a focus on creating repeatable, scalable solutions that can be integrated into the broader commissioning workflow. The team is responsible for influencing the evolving DC designs, troubleshooting complex system interactions, and providing technical guidance to field teams that partner in DC delivery.
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