Job Description
The Operations Coordinator reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.
RESPONSIBILITIES:
- Supervises, prioritizes and adjusts work assignments to ensure timely and accurate completion of all activities for the Buyer and Senior Buyer transaction management team.
- Acts as a liaison on behalf of the Buyers and Senior Buyers and level one manager.
- Participates in interviewing, hiring, training, progressive discipline, dismissals, and performance appraisals.
- Utilizes productivity reports to measure department performance in comparison to KPIs.
- Provides mentoring and coaching to Buyer and Senior Buyer team.
- Resolves complex or critical situations involving technology, customers, staff, and other supply chain management personnel: consults with manager for guidance as needed.
- Monitors daily transaction activity to ensure compliance with policies and procedures.
- Assists level one manager with special projects as required.
- Develops and documents standard work methodologies for the Corporate Purchasing Department, trains staff and ensures accountability to standard work.
- Facilitates the onboarding of new staff and manages the department orientation and training.
- Creates and conducts competency assessments for new department employees.
- Ensures support of Purchasing, Contracting, and Expenditure Authorization policies related to procurement transactions.
- Acts as the quality assurance auditor for the Corporate Purchasing Department.
- Represents the Corporate Purchasing Department and participates in special meeting as directed.
- Processes Special Requisitions into Purchase Orders as needed.
- Maintains the ability to respond quickly under pressure when problems arise.
- May act as a resource and point of contact in the absence of the Manager of Corporate Purchasing.
- Completes other duties as assigned.
Qualifications
Required:
- At least 5 years of work experience as a Buyer or Purchasing Agent or 7 years of work experience as an administrative assistant in a professional environment.
- Experience in MMIS software, Electronic Data Exchange i.e. e-commerce tool.
- Computer literate in Microsoft Excel, Word, computerized procurement and accounts payable operations.
- Good people handling and organization skills.
- Excellent critical thinking abilities.
Preferred:
- 10 years of work experience as a Buyer or Purchasing Agent in a hospital or healthcare environment.
- Comprehensive knowledge of healthcare purchasing processes and healthcare supply chain management.
Additional Information
Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.
If we offer you a job, we will perform a background check that includes a review of any criminal convictions. A conviction does not disqualify you from employment at Northwestern Medicine. We consider this on a case-by-case basis and follow all state and federal guidelines.
Benefits
We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.
