This position is part of the AWS Specialist and Partner Organization (ASP). Specialists own the end-to-end go-to-market strategy for their respective technology domains, providing the business and technical expertise to help our customers succeed. Partner teams own the strategy, recruiting, development, and growth of our key technology and consulting partners. Together they provide our customers with the expertise and scale needed to build innovative solutions for their most complex challenges.
Our team builds AI-powered content quality and security validation services used by AWS builders and services to create and maintain technical documentation, training materials, and customer-facing content. Our services ensure AWS content meets the highest standards of technical accuracy, security compliance, and style consistency.
We are looking for software engineers passionate about building intelligent, highly scalable distributed systems that process and analyze technical content at cloud scale. As part of our team, you will design and develop machine learning-based content assessment systems that power automated quality assurance across AWS's extensive content ecosystem.
You will work on challenges including natural language processing, distributed system design, scalable API development, machine learning model integration, and automated testing frameworks. The role involves building serverless architectures, selecting and implementing appropriate database solutions, designing complex content processing pipelines, and ensuring high availability and performance at massive scale.
Great candidates for this position possess strong computer science fundamentals and experience with machine learning or NLP technologies. You will apply these skills to solve complex problems in content analysis, automated assessment, and security validation. You'll have the opportunity to influence technology choices and architectural decisions that shape our services.
As a member of our engineering team, you'll collaborate with AI/ML scientists, work with different language models, and help define the future of content quality management at AWS. You'll have the chance to become a technical leader in our organization, driving innovation in how we ensure millions of AWS customers receive accurate, secure, and high-quality technical content.
Join us to build services that are critical to maintaining AWS's reputation for excellence in technical documentation and customer support.
Key job responsibilities
You will help our team solve problems such as:
- Design and implement fault-tolerant systems and services that run at large scale and ensure high availability guarantees
- Dive into complex architectures, research and identify new technology that can help optimize performance
- Design and implement systems that will help our service achieve 5x the current scale within a year
- Design and implement software that will help minimize outages and improve the availability of our service
About the team
*Diverse Experiences*
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
*Why AWS?*
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
*Inclusive Team Culture*
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
*Mentorship & Career Growth*
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
*Work/Life Balance*
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve
