As a Principal Program Manager within the TOM organization, you will drive transformational initiatives that revolutionize Amazon's transportation network operations, planning, and execution. In this role, you will lead complex, enterprise-level programs that span multiple business lines and organizational pillars, directly impacting the efficiency and scalability of Amazon's transportation operations. You will architect and execute strategic roadmaps that align with Amazon's long-term transportation vision while delivering immediate operational value. This role requires exceptional leadership abilities, deep technical understanding, and proven experience in driving large-scale organizational change.
This role requires someone who can operate at both strategic and tactical levels, with the ability to influence across organizations while maintaining deep operational knowledge. The Principal Program Manager will deliver complex programs that drive significant business value and organizational change.
Key job responsibilities
- Design and execute multi-year strategic programs that transform transportation operations across TOM, Operations, Planning, and adjacent organizations
- Lead complex, cross-functional initiatives involving multiple stakeholders, business units, and global teams
- Develop comprehensive business cases and secure executive buy-in for transformational programs
- Build and maintain relationships with VP-level stakeholders across multiple organizations
- Define and implement governance frameworks for program execution and risk management
- Drive organizational alignment through clear communication strategies and change management
- Establish program measurement frameworks and metrics to track business impact
- Mentor and develop program managers across the organization
- Identify opportunities for innovation and process optimization across the transportation network
- Own executive-level reporting and strategic communication for critical business initiatives
Key Impact Areas:
- Transportation network optimization
- Cross-organizational process improvement
- Strategic planning and execution
- Organizational transformation
- Technology integration and automation
- Performance metrics and analytics
- Stakeholder alignment and governance
- Risk management and mitigation
- Innovation and continuous improvement
- Team development and mentorship
A day in the life
Your day will involve working on large, cross-functional projects. This will include managing project deliverables, providing feedback on site and program requirements as well as communicating progress and risks to leadership.
You will collaborate closely with business line stakeholders, central planning, engineering, and real estate teams to drive adoption and intake of yard capacity thresholds.
Throughout this work, you will need to think expansively about how network changes and yard constraints can impact operations and capacity. You will be tasked with constantly exploring new, innovative ways to drive improvements and efficiencies.
About the team
TOM Planning, Capacity & Execution is dedicated to optimizing TOM Operations and driving continuous improvement through data-driven strategies and advanced analytics. We focus on developing comprehensive solutions for labor management and yard operations, implementing efficient workforce planning and scheduling. Through cross-functional collaboration with stakeholders across operations, finance, and support functions, we lead strategic initiatives to enhance operational efficiency. Our team identifies bottlenecks through detailed process analysis and implements cost optimization strategies, ensuring all improvements are measurable and sustainable. We deliver tangible results that contribute to the organization's operational excellence and long-term success.
