Job Description
The Resource Coordinator Imaging Services reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.
Responsibilities:
- Facilitates delivery of quality patient care or service during a designated shift(s). Promotes a positive first impression with department patients, establishing a role as patient advocate, in accordance with Patient’s First service standards, age-specific sensitivities.
- Coordinates staff and patient schedules to optimize resources and respond to demand. Directs patient flow through the department to insure turnaround time of patients is within department protocol. Coordinates staffs break times as not to disrupt patient flow.
- Interacts with various hospital departments, physician’s offices, and outside vendors to effectively manage operations.
- Displays high-quality technical competence in imaging and the associated systems, and acts as a resource for these areas. Participates in staffing, when needed.
- Monitors operations in a proactive manner to eliminate potential patient scheduling problems, flexing staff coverage to meet demand. Prepares monthly schedule of department personnel.
- Supports management team with approving timecards for all employees within service line/department.
- Monitors supply levels to ensure that timely reordering of necessary items, and maintain a clean, safe, and orderly department.
- Encourages teamwork and effective communication with staff, promoting the philosophy and objectives of the Hospital and Department.
- Promptly identifies and communicates problems and critical issues to the manager.
- Reports instances of equipment irregularities and failure as soon as possible.
- Performs in a technical/clerical capacity during staffing shortages.
- Assists Manager in completing Performance Management Process (PMP) on all employees within cost center.
- Develops, promotes and encourages staff education.
- Identifies strengths and weaknesses of employee to properly assess employee growth throughout the year.
- Performs other duties as assigned.
This position is full time, 80 hours per pay period, day shift. No weekends or holidays.
Looking for candidates with MRI experience.
Qualifications
Required:
- Licensed by the Illinois Emergency Management Agency (IEMA).
- Certified through the American Registry of Radiologic Technologists (ARRT) or American Registry for Diagnostic Medical Sonography (ARDMS).
- BLS certified through the American Heart Association .
- Graduate of accredited Radiologic Technology program.
- Minimum of two years experience within an imaging professional role.
- Excellent interpersonal verbal communication skills.
- Excellent problem solving and leadership skill.
Preferred:
- Bachelor’s degree.
- Previous supervisory experience.
Additional Information
Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.
If we offer you a job, we will perform a background check that includes a review of any criminal convictions. A conviction does not disqualify you from employment at Northwestern Medicine. We consider this on a case-by-case basis and follow all state and federal guidelines.
Benefits
We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.
