Job Description
The Program Coordinator-Academic Affairs reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.
Responsibilities:
- Support Director and Manager with expense processing and monitoring for 21 GME core programs.
- Manage Academic Affairs purchasing and expenses.
- Coordinate and administer expanding overnight, on-call meal program for residents and fellows.
- Oversee and monitor use of on-call rooms, resident lounge, resident work rooms, lockers, on-call parking, lab coat laundering.
- Proactively identify problems and follow up with appropriate parties to correct.
- Support GME Manager in preparation and implementation of accreditation/regulatory activities and ongoing compliance with regulatory standards (both ACGME and NMHC).
- Develop and maintain NMI page for residents and fellows.
- Coordinate process for developing, approving, and renewing educational agreements for residents & fellows, medical students, and PA students.
- Support GME Manager with planning and implementation of NM new house staff orientation.
- Create and send routine and emergent communications to residents, fellows, students, and the trainingprograms.
- Respond to inquiries for information about Academic Affairs; maintain the Academic Affairs email address (e.g., telephone, email, walk-ins).
- Obtain IT, ID badge and other needed accesses for McGaw and visiting residents and fellows.
- Facilitate and monitor GME quality improvement, process improvement and patient safety participation (e.g., coordination of DMAIC participation with NMHC Quality, tracking attendance at NMH M&M and quality meetings).
- Maintain contacts across GME programs, clinical departments, FSM, and NMHC operating units.
- Participate in other assigned projects related to data support, maintenance, and IT system integration for Academic and Medical Affairs (MSO) offices.
- With CME administrator support Continuing Medical Education symposia and programs as assigned.
- Provide support to CMO and ACMO as needed. Additional Functions.
- Other duties as assigned.
Qualifications
Required:
- Bachelors degree
- Two to four years of experience in healthcare setting or other business environment.
- Outstanding interpersonal and communication skills (both oral and written)
- Strong organizational, analytical, and planning/time management skills.
- Willingness to approach problem solving from unique perspectives.
- Strong ability to multitask and take initiative in a fast-paced environment.
- Excellent interpersonal skills to build and maintain working relationships with diverse population served.
- Customer service driven.
- Team-oriented work ethic.
- Computer proficiency and technical aptitude with the ability to utilize Microsoft Office Suite programs, specifically Outlook, Word, Excel and PowerPoint.
- Ability to manage large textual data sets.
Preferred:
- Five to seven years of experience in healthcare setting.
Additional Information
Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.
Benefits
We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.
