Operations is at the heart of Amazon’s business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. The Reliability & Maintenance Engineering (RME) team are the business partners that work tirelessly behind the scenes to make it happen. We drive continuous improvement, and maintain all of the robotics and material handling equipment (MHE) to ensure our customers are met with the Amazon smile. Come join us on our journey!
About the Role:
As a Senior Automation Engineer, you will play a crucial role in maximizing equipment reliability and operational performance in our fulfillment centers by providing proactive controls automation and technical support. Your expertise will be essential in troubleshooting complex control systems, analyzing performance metrics, and driving continuous improvement initiatives. You'll mentor junior engineers and lead cross-functional teams to optimize material handling equipment (MHE) systems, implement innovative projects, and develop system design improvements to enhance site throughput. You'll work with state-of-the-art technology, including conveyors, sortation systems, scanners, cameras, print and apply systems, and SCADA devices and programs. Through your technical leadership and design optimization efforts, you'll directly contribute to ensuring our customers receive their orders with Amazon's signature speed and accuracy while building team capabilities and driving operational excellence.
What Do We Offer?
Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait, there’s more: We provide lightweight fire-resistant daily wear and composite toe safety shoes for your safety!
Key job responsibilities
Key job responsibilities include, but are not limited to:
- Apply Subject Matter Expertise (SME) on troubleshooting and dive deeps for engineering issues, supporting automation engineers to investigate the root cause and planning actions to eliminate/mitigate the downtime of critical assets
- Collaborate with building Operations, Operations Engineering teams, FC Start-up Team, AFT Software teams, ACES team, and Safety to support MHE systems optimization and project implementation
- Understand, maintain and troubleshoot material handling control systems, including PLC/PC controllers and industrial networks such as Ethernet, ControlNet, DeviceNet, Profibus, motor control systems, servo drives, frequency drives, and electrical distribution systems
- Monitor MHE metrics and partner with maintenance/operations to address system performance issues and provide analysis across all operations
- Provide escalation support to automation engineers, during and after business hours, troubleshooting locally and remotely, to ensure that all hardware or controls software within the building is repaired on time
- Appropriately escalate downtime situations to vendors or leadership for support to restore equipment operation.
- Facilitate Failure Analysis and Incident Review processes to drive continuous improvement
- Perform and analyze building System Assessments to enhance material handling system performance
- Communicate technical issues and project timelines clearly to senior leadership, operations staff and maintenance teams
- Move up to 49lbs as well as stand and walk during shifts lasting up to 12 hours, with or without reasonable accommodation
- Climb ladders and gangways safely and without limitation
- Regular bending, lifting, stretching, and reaching both below the waist and above the head
- Engage in full manual dexterity in both hands and wrists
