Job Details
Description
At
Easterseals PORT Health (ESPH), our team is committed to delivering exceptional services that foster independence, inclusion, and overall well-being for individuals and families throughout North Carolina and Virginia. We are seeking a visionary and results-driven
Senior Director of Revenue Cycle Management to lead and optimize our financial operations, ensuring sustainability and growth that support our mission.
This isn’t just a job — you will be influencing change and shaping futures as a leader in our shared mission of helping people reach their full potential.
Your Role in Our Mission
The Senior Director of Revenue Cycle Management will oversee all aspects of the revenue cycle. This leader will develop and execute strategies that maximize revenue, reduce inefficiencies, and ensure compliance with federal and state regulations. Reporting to the Chief Financial Officer, the Senior Director will partner with executive leadership, program directors, and external stakeholders to drive continuous improvement in financial performance.
Key Responsibilities
- Provide strategic leadership and direction for a team of 10, including billing, claims, and cash posting staff
- Design and implement systems, processes, and best practices to improve billing accuracy, reduce denials, and accelerate collections.
- Lead, mentor, and develop a high-performing revenue cycle team with a focus on accountability, collaboration, and professional growth.
- Monitor key performance indicators (KPIs), prepare dashboards, and present revenue cycle metrics to executive leadership and the Board.
- Partner with program and clinical leadership to align financial operations with service delivery and mission priorities.
- Ensure compliance with all applicable laws, payer contracts, and regulatory requirements (Medicaid, Medicare, commercial insurance, etc.).
- Collaborate with IT to enhance revenue cycle systems, including electronic health records (EHR) and billing software.
- Manage payer relationships and lead negotiations to optimize reimbursement and reduce disputes.
Why Join Us?
As a part of our mission, we help our team members embrace their potential, build resilience, and thrive! You will benefit from ongoing professional growth and development as you work alongside leaders in mental health and substance use services that care about your success.
We also offer a full benefits package for benefits-eligible positions.
Compensation & Benefits
- Competitive salary: This is a full-time exempt position
- Generous paid time off and paid holidays
- Full benefits package including Medical, Dental, and Vision benefits
- Life and Disability Insurance(company paid)
- 403(b) Retirement Plan
- Employee Assistance Program and legal services support
- Public Service Loan Forgiveness (PSLF) qualifying employer
What We’re Looking For
- Education: Bachelor’s degree in Finance, Business Administration, Healthcare Administration, or related field (Master’s preferred)
- Experience: Minimum of 10 years of progressive leadership experience in healthcare revenue cycle management, with at least 5 years in a senior leadership role
- Knowledge: Strong knowledge of Medicaid, Medicare, managed care, and nonprofit healthcare funding models.
- Skills: Proven track record of improving financial performance, reducing denials, streamlining processes, and developing teams.
- Abilities: Analytical and data-driven decision-maker with advanced knowledge of revenue cycle KPIs and reporting tools.
Commitment to the mission, vision, and values of Easterseals PORT Health
Ready to Apply?
Join a team where work isn’t just something you do — it’s a purpose. Bring your expertise to a mission that matters. Apply now at www.eastersealsPORT.com or send your resume to recruiter@eastersealsPORT.com.
About Easterseals PORT Health
Easterseals PORT Health is a trustworthy and compassionate partner, providing exceptional services in disability, mental health, and substance use to help our neighbors live their best lives. Purpose, dedication, and empathy drive our in-person and telehealth service delivery. Our diverse and inclusive 2,600-member team provides more than 10.2 million hours of meaningful support to 40,200 kids, adults, and families in 11,000 home, facility, and community locations across North Carolina and Virginia.
Easterseals PORT Health is an
Inclusive Culture, Diverse Voices, Embracing Potential, Authentic Self, and Learning and Growing (IDEAL) organization.
Applicants of all abilities are encouraged to apply!
