The Technical Specialist is responsible for technical sales and sales support, system design, creating estimates and work orders, project management and coordinating Public Safety installations. Additional responsibilities include quality control, providing performance feedback to camera integrators associated with Public Safety installations and repairs and invoice processing. This position supports the growing customer base throughout the service territory and will be a key player in the execution of the Public Safety strategy to grow profitable sales and net income in Alabama Power’s unregulated Smart Services Business Unit.
Job Responsibilities :
- Support the Public Safety team in achieving sales and profitability targets.
- Develop customer presentations, conduct site visits, prepare proposals, etc.
- Design profitable surveillance solutions to meet customer needs (e.g., site design and layout, camera views and descriptions, checklist completion, etc.)
- Provide ongoing technical support to customers, integrators, engineers, and construction groups.
- Support the exploration, analysis, and development of new products.
- Solicit ideas, assess data, interpret market learnings, and make product-oriented recommendations.
- Continuously monitor data backhaul and storage options to enhance service offerings.
- Must be available to travel within the assigned territory and nationally (for conferences and vendor events)
Job Requirements :
- Four-year degree preferred
- 3+ years of experience with IP cameras, including streaming, local and cloud-based storage, and system integration with security systems and network video recording platforms preferred.
- 3+ years HD surveillance system architecture experience, including cloud storage, integration, network video management systems, and analytics platforms preferred.
- Technical knowledge of all aspects of surveillance solution design including product features and functionality, solution pricing, and deployment costs
- General understanding of outdoor lighting technologies and electric utility operations desired
- Ability to work with internal and external groups to design and install solutions, including vendors (camera manufacturers), third party partners (integrators, ISPs) and internal APC departments.
- Analytical skills to translate customer needs and requirements into technical solution design including camera type and location, other equipment required, and cloud-based viewing software for user access.
- Excellent technical and persuasive writing skills to facilitate proposal development.
- Ability to develop market strategy, implement tactics, and understand and apply market learnings.
- Ability to work well under pressure and successfully operate in a competitive environment with specific net income goals.
- Highly motivated, versatile, and able to work effectively on multiple tasks across various cross-functional groups.
- Excellent interpersonal and communication skills and the ability to effectively engage individuals at all levels inside and outside the company.
- Desire to take ownership of projects and make sure the job is completed and the customer is satisfied.
- Be responsible for personal development to maintain skills necessary to reach long and short-term goals.
Alabama Power provides safe, reliable, and affordable electricity to 1.5 million customers across the lower two-thirds of Alabama.
For more information, visit www.AlabamaPower.com and connect with the company on Facebook (Facebook.com/AlabamaPower), Twitter (Twitter.com/AlabamaPower), LinkedIn (Linkedin.com/company/alabama-power), and Instagram (Instagram.com/alabamapower).
Southern Company (NYSE: SO ) is a leading energy provider serving 9 million customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy solutions provider with national capabilities, a fiber optics network and telecommunications services. Through an industry-leading commitment to innovation, resilience and sustainability, we are taking action to meet customers' and communities' needs while advancing our goal of net-zero greenhouse gas emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture has been recognized by a variety of organizations, earning the company awards and recognitions that reflect Our Values and dedication to service. To learn more, visit www.southerncompany.com .
Southern Company invests in the well-being of its employees and their families through a comprehensive total rewards strategy that includes competitive base salary, annual incentive awards for eligible employees and health, welfare and retirement benefits designed to support physical, financial, and emotional/social well-being. This position may also be eligible for additional compensation, such as an incentive program, with the amount of any bonus/awards subject to the terms and conditions of the applicable incentive plan(s). A summary of the benefits offered for this position can be found here https://seo.nlx.org/southernco/pdf/SOCO-Benefits.pdf . Additional and specific details about total compensation and benefits will also be provided during the hiring process.
Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.
Job Identification: 15483
Job Category: Sales & Marketing
Job Schedule: Full time
Company: Alabama Power
