Description
Summary The specialist hired for this position should expect to learn our IFS customer record management, invoicing and collections processes, as well as customer portals. The specialist will help to ensure accurate and timely billing of customers across the company, communicate with department leadership on discrepancies and assist in streamlining the accounts receivable process by identifying areas for process improvement.
Qualification RequirementsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Minimum Qualifications• High School Diploma or equivalent• Excellent time management and detail orientation• U.S. Citizen or Permanent Resident• Proficiency in MS Office, specifically Outlook, Word, and Excel
Knowledge, Skills, and Abilities• Knowledge of computer navigation, Windows based• Strong desire to learn and develop• Strong mathematical skills• Intermediate Excel skills based on use of formulas and pivot tables or aptitude to learn• Self-directed learning to seek answers in the invoicing process• Attention to detail and accuracy• Professional verbal and written communication skills• A team focus to meet critical timelines
Supervisory ResponsibilitiesNone.
Essential Functions• Maintain a positive work atmosphere by acting and communicating in a professional manner• Develop accounts receivable process knowledge while ensuring compliance with company policies and procedures• Secure sensitive customer data• Develop an understanding and become proficient in the invoicing process and reporting dashboards• Manage a shared Outlook inbox• Provide exceptional service to the customer and co-workers by completing assigned work accurately and timely• Gain an understanding of system functionality and process flows and create or edit documentation• Raise questions and concerns quickly for resolution• Other duties as assigned
Physical DemandsExtended periods of sitting and working in front of a computer. If assigned to a manufacturing project, extended periods of standing, loud noises, and walking will be encountered. While performing the duties of this Job, the employee is regularly required to sit and use hands to finger, handle, or feel. The employee is frequently required to reach with hands and arms and talk or hear. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee may occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.
Work Environment (could also be called “Work Conditions”)Typically, office environment can be expected. Occasional site visits may require adapting to changing weather conditions.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.Operating Company: PowerSecure
