Job Details
Description
Is empowering individuals with care and unwavering support your superpower?
At
Easterseals PORT Health (ESPH), we believe in the power of people helping people. Our mission is to strengthen communities by empowering individuals to live, learn, work, and thrive with dignity and independence.
We’re seeking a
detail-oriented, compassionate, and reliable Program Assistant in Yanceyville, NC to join our
Assertive Community Treatment (ACT) Team — a multidisciplinary group of professionals dedicated to providing wraparound mental health support for adults with serious and persistent mental illness.
If you’re the kind of person who loves organization, teamwork, and making sure nothing falls through the cracks — this role is for you.
Your Role in Our Mission
As the
Program Assistant, you’ll be the backbone of the ACT Team — keeping operations running smoothly, supporting clinicians, and ensuring every client interaction is handled with care and professionalism.
You Will
- Coordinate all non-clinical operations of the ACT Team, ensuring efficient communication and follow-through.
- Maintain and organize medical records, reports, and confidential documentation.
- Support billing, budget tracking, and team accounting activities.
- Manage team communications — triaging calls, routing messages, and supporting daily coordination.
- Provide structured, face-to-face support and interventions that help individuals build life skills, problem-solve, and remain stable in the community.
- Ensure timely completion of reports, documentation, and utilization reviews.
- Assist with onboarding and training new staff.
- Participate in ongoing quality improvement, ACT model training, and peer review activities.
What You’ll Bring
- Education: High School Diploma or GED required.
- Preferred: Certification as a Medical Administrative Assistant or similar credential.
- Experience: At least 6 months in a behavioral health, healthcare, or community services setting preferred.
- Skills: Excellent organization, communication, and follow-through; comfortable with electronic records and data entry.
- Other: Valid driver’s license and proof of auto insurance and commitment to completing required trainings within agency timelines.
Why Join Us?
- Mission with Meaning: Every detail you manage helps someone stay independent, safe, and supported in their community.
- Comprehensive Benefits: Medical, dental, vision and PTO,
- Loan Forgiveness Eligible: We’re a qualifying Public Service Loan Forgiveness (PSLF) employer.
- Team Culture: Compassionate, collaborative, and dedicated — our teams lift each other up.
- Impact You Can See: You’ll help individuals reduce hospitalizations, improve life stability, and achieve personal goals.
About Us
Easterseals PORT Health is a trustworthy and compassionate partner, providing exceptional services in disability, mental health, and substance use to help our neighbors live their best lives. Purpose, dedication, and empathy drive our in-person and telehealth service delivery. Our diverse and inclusive
2,600-member team provides more than
10.2 million hours of meaningful support to
40,200 kids, adults, and families across
11,000 home, facility, and community locations in North Carolina and Virginia.
Easterseals PORT Health is an
Inclusive Culture, Diverse Voices, Embracing Potential, Authentic Self, and Learning & Growing (IDEAL) organization.
Applicants of all abilities are encouraged to apply!
