Job Summary
This position supports and oversees multiple compliance database systems to monitor company Department of Transportation data tracking. These systems support the company’s compliance with PHMSA and FMCSA regulations ensuring employees in safety-sensitive positions are fit for duty and to prevent accidents caused by drug or alcohol impairment. It is responsible for enhancements to the compliance programs by compiling and analyzing data and providing key performance indicators on program compliance. The position analyzes data, tracks key performance indicators, and prepares reports and presentations to demonstrate regulatory compliance and progress toward annual goals.
KEY RESPONSIBILITIES
- Analyze data and performance metrics to provide actionable insights that drive risk reduction, operational efficiency, and continuous improvement.
- Ensure ongoing enhancement of data quality and maintain accessibility of dashboards and reporting tools.
- Support the creation and implementation of program evaluation tools to monitor, measure, and improve compliance awareness and execution.
- Identify gaps or deficiencies in compliance programs and develop strategic plans to address and resolve them.
- Leverage technology to design, execute, and implement process improvements, utilizing company resources and providing project management oversight.
- Accountable for implementation and management of compliance related databases and performance programs for safe driving.
- Accountable for development and implementation of process improvements and performance management best practice programs.
- Works as a liaison for the department to ensure compliance with policies and DOT standards and internal reporting requirements.
- Support, implement and maintain driver systems to ensure data accuracy and manage the reporting and training associated with these systems and company policies.
- Identify and implement various training tools and resources within the organization to promote safe driving skills and behaviors.
- Serve as a back up to the other members of the team.
- Support development of timely reports and presentations for the department, managers and end users.
- Provide frequent analytical reports on compliance performance, providing dashboards for the department to communicate trends/results.
- Responsible to assist the team with improvements of existing programs and optimization of those programs through quality administration and analysis.
- Liaison for PHMSA contractor management ensuring compliance with drug and alcohol requirements.
FUNCTIONAL EXPERTISE
Ensure compliance with company policy and Federal regulations:
- 49CFR Part 40 and Part 199 related to drug and alcohol testing
- 49CFR part 192, 193, 195 related to employee inclusion in Part 199 testing
- 49CFR Parts 300-399 for compliance with Department of Transportation Federal Motor Carrier Safety Administration (FMCSA) regulations.
BUSINESS ACUMEN:
- To be successful in this role, you should have excellent communication skills, attention to detail, and the ability to stay calm under pressure. You also need to be comfortable working in a fast-paced environment and be able to prioritize tasks effectively.
- Build relationships across all levels of the organization to enhance communication and ensure compliance
- Continuously review and refine practices, policies, and requirements to maintain alignment with company standards and Department of Transportation (DOT) compliance.
ENGAGEMENT:
- Foster interdepartmental engagements engaging with key internal stakeholders
- Maintain strong relationships with external vendors such as Third-Party Administrators (TPA) for drug and alcohol testing and background checks, Medical Review Officers (MRO), Substance Abuse Professionals (SAP), and other compliance service vendors.
- Promote open communication and trust by engaging with employees and leadership at all levels on Workforce Compliance policies and responsibilities, ensuring clarity and alignment across the organization.
TEAM ENGAGEMENT:
- Support data requirements to support goal setting and compliance objectives
- Support manager in documentation evaluation annually
- Monitor progress toward goals and compliance standards
- Facilitate meetings and trainings as needed across departments to support compliance initiatives.
- Promote continuous improvement
DRIVING RESULTS
- Support employees ensuring they are fully informed of all Department of Transportation (DOT) requirements by driving sustainable compliance initiatives.
- Prepare and maintain documentation supporting the department’s ability to provide the most accurate and up to date compliance guidelines and policies
- Lead assigned projects within established timelines to achieve lasting results.
Education, Certifications / Licenses:
Required
- BA/BS in Business, Human Resources or related field
Preferred:
Certification in an HR discipline, e.g., PHR or SHRM-CP or additional certifications obtained in support of Drug and Alcohol Program Administration, e.g., C-DER
- BS degree preferred (experience will be accepted in lieu of formal degree).
- Experience/knowledge of various databases used to ensure compliance such as Learning Management Systems, Cool Compliance, driver compliance software, and DOT Compliance software or transferable knowledge.
- Experience working in a team-oriented, collaborative environment required.
- Computer proficiency with Microsoft tools – Excel, Word, PowerPoint, TEAMS, SharePoint, and Power BI.
- Knowledge of DOT file management is preferred.
- Knowledge of DOT drug and alcohol testing is preferred.
- Experience/proficiency with website management system preferred
- Ability to work and obtain results with minimal supervision
- Ability to identify and resolve issues with limited oversight
- Ability to prioritize workload effectively
Related Work Experience
Required
- 2+ years of Human Resources generalist experience desirable
- 2+ years experience managing data using business systems within the utility industry to identify and reduce risks and assure compliance.
- Experience in writing, monitoring and managing compliance documentation
- Experience with company drug and alcohol random testing program
Preferred:
- Experience in Drug and Alcohol Program Administration, Department of Transportation program administration or other compliance related activities tied to a highly regulated multi-state or multiple work location organization.
- 1+ years experience with PHMSA and FMCSA regulations related to drug and alcohol testing and driver file management.
- Analyzing and assessing regulatory compliance data
Specific Skills and Knowledge
- Mathematical and Analytical Proficiency: Ability to interpret data, perform calculations, and apply analytical methods to support compliance and operational decisions.
- Advanced Critical Thinking: Strong problem-solving skills to evaluate complex issues and develop effective solutions.
- Attention to Detail: Consistent focus on accuracy and organizational excellence, ensuring compliance within government databases and company recordkeeping systems.
- Reporting Skills: Ability to prepare clear, concise written and electronic reports for internal and external stakeholders.
- Relationship Management: Proven capability to build and maintain effective relationships to achieve departmental objectives.
- Communication Skills: Strong oral and written communication skills, coupled with excellent interpersonal abilities.
- Time Management: Ability to prioritize and manage multiple competing tasks effectively.
- Collaboration: Skilled in interacting with internal teams and external vendors to ensure compliance and operational success.
- Technical Proficiency: Intermediate to advanced computer skills, including Microsoft Word, Excel, Outlook, and Teams; familiarity with Microsoft Office tools such as Flow and Forms.
Preferred Knowledge:
- Working knowledge of regulatory programs and requirements impacting workforce compliance, including DOT, DOL, USCIS, DHS, and FTC (FCRA).
Working Conditions/Physical Requirements
Office environment, travel requirements should be infrequent (0-10%)
About Southern Company Gas
Southern Company Gas is a wholly owned subsidiary of Atlanta-based Southern Company (NYSE:SO), America’s premier energy company. Southern Company Gas serves approximately 4.2 million natural gas utility customers through its regulated distribution companies in four states and approximately 600,000 retail customers through its companies that market natural gas. Other nonutility businesses include investments in interstate pipelines and ownership and operation of natural gas storage facilities. For more information, visit southerncompanygas.com .
Southern Company (NYSE: SO ) is a leading energy provider serving 9 million customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy solutions provider with national capabilities, a fiber optics network and telecommunications services. Through an industry-leading commitment to innovation, resilience and sustainability, we are taking action to meet customers' and communities' needs while advancing our goal of net-zero greenhouse gas emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture has been recognized by a variety of organizations, earning the company awards and recognitions that reflect Our Values and dedication to service. To learn more, visit www.southerncompany.com .
Southern Company invests in the well-being of its employees and their families through a comprehensive total rewards strategy that includes competitive base salary, annual incentive awards for eligible employees and health, welfare and retirement benefits designed to support physical, financial, and emotional/social well-being. This position may also be eligible for additional compensation, such as an incentive program, with the amount of any bonus/awards subject to the terms and conditions of the applicable incentive plan(s). A summary of the benefits offered for this position can be found here https://seo.nlx.org/southernco/pdf/SOCO-Benefits.pdf . Additional and specific details about total compensation and benefits will also be provided during the hiring process.
Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.
Job Identification: 18384
Job Category: Human Resources
Job Schedule: Full time
Company: AGL Services Company
Pay Range: $77,258.00 - $121,405.90 USD Annually: Base salary varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, and at the time of this posting, this is the reasonable salary range for this role.
