Join a high-impact team at the forefront of global compliance innovation, where you'll shape how Amazon protects its marketplace from sophisticated fraud and abuse while ensuring legitimate sellers can operate without unnecessary friction. As we scale compliance enforcement across international markets, we're building the next generation of treatment and enforcement infrastructure—moving from one-size-fits-all actions to graduated, risk-calibrated responses that match the severity and confidence of each risk signal. You'll work at the intersection of verification, investigation, and enforcement to ensure that when we identify bad actors, we take the right action at the right time with the right intensity.
The Global Tax and Account Compliance team is seeking a strong Senior Product Manager - Tech to own the treatment and enforcement product strategy within our tax compliance and bad actor prevention program. This role sits at the critical junction between risk detection and seller-facing outcomes—translating risk signals into proportional enforcement actions, building holistic verification workflows, and designing the seller experience for remediation and appeals. You will partner closely with other product stakeholders, operations, legal, and engineering to deliver end-to-end enforcement capabilities that protect billions in gross merchandise sales.
Key job responsibilities
The scope of this role is evolving and will be shaped by the person in it. You should be comfortable operating in ambiguity, defining your own charter, and influencing where ownership is shared or emerging.
Key job responsibilities
* Own the product roadmap for treatment and enforcement capabilities, including graduated seller restrictions, verification workflows, enforcement automation, and remediation/appeals experiences
* Define and evolve the enforcement framework—translating risk classifications into proportional treatment actions ranging from enhanced verification to disbursement holds to account-level restrictions
* Design enforcement policies and seller experiences that balance compliance rigor with seller trust—ensuring every restriction comes with a clear path to resolution
* Partner with operations, investigations, and legal teams to build investigator tooling and workflows that scale enforcement globally
* Navigate complex, multi-stakeholder environments across organizations where ownership boundaries are evolving and require influence without authority
* Define success metrics and monitoring frameworks for enforcement effectiveness—including enforcement precision, time-to-action, false positive rates, reinstatement rates, and seller experience impact
* Translate investigation insights, emerging fraud schemes, and regulatory changes into prioritized product requirements
