About the Team
Fulfillment by Amazon (FBA) is one of the world's most complex and innovative logistics networks, serving millions of sellers and customers globally. Our Worldwide FBA organization is responsible for storing, picking, packing, and shipping products for sellers who choose to leverage Amazon's fulfillment capabilities. As we look toward the future, we're at a pivotal moment of transformation.
The scale and complexity of our operations demand continuous evolution in how we organize our teams, develop our leaders, and build capabilities across the organization. We're moving beyond traditional approaches to workforce planning and embracing more dynamic, adaptive frameworks that can keep pace with rapid technological advancement and changing business needs. Our team is focused on ensuring that Worldwide FBA has the right talent, in the right roles, with the right skills to deliver exceptional results for our customers and sellers—not just today, but five years from now and beyond.
This work sits at the intersection of business strategy, organizational design, and talent development, requiring deep collaboration across multiple teams and geographies to create solutions that work at Amazon's scale.
The Opportunity
This is a rare opportunity to architect the future of talent and organizational design for one of Amazon's most critical and complex businesses. You'll be working on challenges that few organizations face: How do you build workforce frameworks that can adapt to rapid technological change? How do you create career pathways that remain relevant as the nature of work itself evolves? How do you design organizational structures that can scale globally while remaining flexible enough to respond to local needs?
You'll have the opportunity to influence how Worldwide FBA thinks about skills, capabilities, and leadership development at every level of the organization. Your work will directly impact how we attract top talent, how we develop our existing teams, how we plan for succession, and how we ensure our organization is prepared for multiple possible futures. This isn't about creating static job descriptions or rigid organizational charts—it's about building living frameworks that can evolve alongside our business.
You'll work directly with senior leaders across Worldwide FBA and interconnected organizations, giving you visibility into strategic priorities and the opportunity to shape decisions that affect thousands of employees globally. Your insights will inform hiring strategies, promotion frameworks, development programs, and organizational design decisions that will define Worldwide FBA for years to come.
Strategic Workforce Analysis & Planning
You'll conduct comprehensive analysis of our current organizational structure, talent capabilities, and workforce composition across Worldwide FBA. This includes identifying critical skill gaps, understanding talent distribution across geographies and functions, and mapping our current state against future business needs. You'll partner with business leaders to understand strategic priorities and translate those into talent implications, helping leaders make informed decisions about where to invest in capability building.
Future-State Organizational Design
You'll design flexible organizational frameworks that can adapt to changing business needs and technological advancement. This includes creating modular approaches to role design that focus on skills and capabilities rather than rigid job descriptions. You'll develop frameworks for understanding how different types of work evolve over time, which capabilities become more critical, and how roles might need to shift as technology changes what's possible. You'll build scenarios for multiple possible futures and create organizational models that can flex to meet different strategic directions.
Career Architecture & Talent Mobility
You'll create clear, flexible career pathways that enable talent to grow and move across Worldwide FBA. This includes designing frameworks for lateral mobility, identifying transferable skills across different functions, and creating development roadmaps that help employees build capabilities for future roles. You'll work to break down silos and create more fluid movement of talent across the organization, ensuring we're maximizing the potential of our existing workforce while creating compelling growth opportunities.
Leadership Development & Succession Planning
You'll design approaches to leadership assessment, development, and succession planning that prepare Worldwide FBA for multiple possible futures. This includes identifying the critical capabilities future leaders will need, creating frameworks for assessing leadership potential, and building succession plans that account for uncertainty and change. You'll help define what great leadership looks like in an evolving business environment and create pathways to develop those capabilities.
Stakeholder Engagement & Change Leadership
You'll build strong partnerships with senior leaders across Worldwide FBA, HR business partners, and leaders in interconnected organizations. You'll facilitate discussions about organizational design trade-offs, influence strategic decisions about talent and structure, and drive alignment on complex, ambiguous topics. You'll need to earn trust quickly, challenge assumptions constructively, and help leaders think differently about long-standing practices. Your ability to communicate complex ideas clearly and influence without direct authority will be critical to success.
Framework Development & Implementation
You'll create practical tools, frameworks, and guidelines that can be adopted across the organization. This includes developing assessment criteria, creating templates and playbooks, and building mechanisms for continuous improvement. You'll ensure your work is actionable and adoptable, not just theoretical, and you'll partner with implementation teams to ensure successful rollout and iteration based on feedback.
What We're Looking For
Key job responsibilities
• Proven track record as a strategic problem solver with strong business judgment
• Ability to build trust and influence senior leaders across multiple organizations
• Deep understanding of organizational design, talent assessment, and workforce planning
• Experience bridging technical and business perspectives
• Strong communication skills with ability to influence at executive levels
• Track record of driving change and challenging conventional thinking
• Ability to balance long-term vision with pragmatic, actionable solutions
