Amazon is looking for hands-on, creative, detail-oriented, analytical, and highly motivated Account Managers to help scale Amazon's growing businesses.
Please note the following eligibility requirements to apply for this role:
- Bachelor's degree graduate (or expected graduation) between June 2024 and June 2026
- Ability to relocate to Nashville, TN (relocation assistance provided, if eligible)
- Ability to begin full-time, 40-hour/week employment in 2026
- We are unable to offer visa sponsorship for this role
Key job responsibilities
- Build solid relationships with internal and external stakeholders, displaying a dedication to delivering first-class service and solutions
- Analyze performance against key metrics to identify, recommend, and implement optimizations to increase efficiency, productivity, and return on investment
- Communicate performance metrics and insights to external stakeholders to drive business growth
- Leverage our suite of rich data, targeting, and product channels to collaborate with other teams in the development of tailored solutions that meet clients' goals
- Troubleshoot technical or implementation issues, collaborating with internal teams to develop quick and sound solutions
- Prepare and lead quarterly business reviews with stakeholders
- Drive operational excellence to ensure SLA adherence and client satisfaction
A day in the life
As an Account Manager, you will be responsible for specific tasks and work streams that enable the onboarding, launch, and ongoing support of Delivery Service Partners (DSP) owners. You'll build processes to identify problems that can be solved at scale and work cross-functionally to improve efficiency and reduce manual errors in standard work. You'll accomplish this by analyzing problems, discovering insights, delivering recommendations, and driving change through internal stakeholder teams. Your role is to quarterback behind the scenes: helping DSPs navigate operational challenges, connecting them with the right internal resources, and supporting them as they grow and scale their businesses.
