Do you want to be part of an organization that is developing and launching new business models? If so, Amazon’s Network Engineering & Scheduling Technology (NEST) team is looking for an experienced Program Manager with a strong record of achieving results, to own and drive accurate load scheduling for a quickly growing business segment within North America. We are looking for a leader who is passionate about building new businesses, solving complex problems for our customers, and establishing end-to-end transportation scheduling processes. Amazon transportation encompasses all of the operations that deliver worldwide shipments to and from our fulfillment centers and third-party locations. The NEST team needs exceptionally talented, bright, and driven people to design, develop, and improve our transportation systems.
Key job responsibilities
- Communicate analysis and insights to stakeholders and business leaders, both verbally and in writing
- Create and maintain tools and reports that support both Senior leadership as well as Operators at the site level
- Partner with teams across the business you support and beyond to source, allocate, and coordinate resources
- Solve ambiguous problems and proactively identify and mitigate risks (before they become roadblocks)
- Manage multiple ongoing priorities and closely adhere to internal team and stakeholder SLAs
- Design new metrics and enhance existing metrics to support the future state of business processes and ensure sustainability and scalability
- Enable effective decision making by retrieving and aggregating data from multiple sources in order to provide visibility to pending changes
- Drive continuous improvement by identifying ways to streamline processes and reduce waste sources and compiling it into a digestible and actionable format
- Maintain/update documentation for internal training and reference
- Onboarding, training, and managing new team members
- Communicate analysis and insights to stakeholders and business leaders, both verbally and in writing
- Lead a team of 5+ Transportation Specialists and Leads to conduct daily scheduling operations for our downstream customers within operations.
