Reverse Logistics Planning team in Amazon Devices delivers world-class supply planning services and accurate forecast guidance to support seamless customer experience, sustainability and maximum asset recovery for Amazon Devices.
We are responsible for guiding millions of returned products through the reverse supply chain. This role is critical for our reverse supply chain operations and has outsized impact on all our downstream plans, guides strategic decision making, and our financial plans.
In this highly visible role, you will be responsible for the entire lifecycle of returned products globally – from forecasting returns and warranty replacements to supply planning, materials planning and inventory management.
You will work with Engineering, Operations, Suppliers, Finance and Sales teams to ensure our customers’ needs are met for warranty and other sales channels while maintaining healthy inventory.
You will be a thought partner to supply chain operations leaders, an effective mediator between multiple functions, and possess exceptional communication skills.
You will develop and present innovative solutions to enable a lean and uninterrupted supply chain, accelerate value recovery for customer needs, cost reduction and healthy inventory management.
You will shape custom tools and software that is developed for your unique use cases.
You will identify and drive continuous improvement opportunities in supply planning and forecasting processes and pioneer new ways to automate and simplify our processes.
You will own key planning metrics such as Forecast accuracy, Supply planning accuracy, and Inventory Health, and Inventory Excess & Obsolescence.
Key job responsibilities
• Build a scalable, data-driven, and mechanisms-based materials planning function that drives down cost without disrupting the materials supply chain
• Develop and execute materials planning strategies to ensure optimal inventory levels across multiple product lines globally, balancing supply availability while managing spend KPIs
• Drive suppliers to execute your procurement and distribution signals – working with Sourcing teams to negotiate lead times, minimum order quantities, and delivery schedules to optimize supply chain performance
• Monitor and improve key planning metrics such as Inventory Turns, Days of Inventory, and Excess & Obsolescence
• Deep dive into supply chain constraints and drive actions for systematic long-term resolution – with cross-functional collaboration with operations, suppliers, sourcing, engineering, and quality teams
• Align materials availability with business objectives and drive continuous improvement initiatives to enhance planning processes, reduce excess and obsolete inventory, and implement automation tools
• Manage product lifecycle transitions including new product introductions (NPI), material phase-ins/phase-outs, and end-of-life planning to minimize inventory risk and ensure smooth transitions
• Partner with finance on spend planning, including annual operating plans, and cost out goals
• Provide Clear-to-Build (CTB) updates. Visibility to material supply, highlighting projected coverage and constraints
