Manager, Human Performance & Operational Excellence
Responsible for driving the implementation of Human Performance strategies across Southern Company Gas (SCG). This position focuses on Human Performance & Operational Excellence in an operational environment by reducing error, learning from events/normal work, strengthening defenses, and improving reliability and safety. The Human Performance Manager will own the Human Performance Strategy and manage the planning, coordination, and execution of Human Performance practices that improve operational safety, efficiency, and culture. The manager leads a team and collaborates with internal partners to identify risks, reduce recurring incidents, and implement systemic improvements through cross-functional solutions.
Key Responsibilities:
- Own and manage the execution of Human Performance strategies across all SCG operational functions.
- Facilitate HP workshops, training and event reviews/investigations (proactive and post-event) of major incidents, near misses, and recurring issues to identify root causes and drive timely solutions.
- Lead a team focused on establishing strategy and frameworks for all HP initiatives including performance improvement and coordinate with Data Analytics, Technology, Innovation, Training, and Process Integration.
- Promote a continuous improvement mindset across the organization, aligning Human Performance practices with business and safety goals.
- Collaborate with change management and training teams to update and implement revised processes and procedures.
- Build and maintain strong relationships with stakeholders across departments to drive alignment, accountability, and cultural change.
- Develop team capabilities and coach team members on effective practices for performance improvement.
- Lead the HP digital strategy overseeing content development of the HP website to drive awareness and engagement for progress reporting, stakeholder updates, and post-initiative reviews to assess impact and apply feedback.
- Contribute to the creation and upkeep of a centralized business process documentation system to ensure accuracy and accessibility.
Qualifications:
Required:
- Bachelor’s degree in Business Management, Project Management, or a related field
- 3–5 years of experience in process improvement, analytics, or operations management
- Knowledge of safety or operational excellence methodologies
- Demonstrated ability to lead cross-functional initiatives and teams
- Strong communication, relationship-building, and problem-solving skills
- Experience managing performance-focused projects and driving organizational change
- Understanding of Human Performance and change management principles
Preferred:
- Master’s degree in Business Administration or a related discipline
- Background in regulated or safety-critical industries such as energy, utilities, or transportation
About Southern Company Gas
Southern Company Gas is a wholly owned subsidiary of Atlanta-based Southern Company (NYSE:SO), America’s premier energy company. Southern Company Gas serves approximately 4.2 million natural gas utility customers through its regulated distribution companies in four states and approximately 600,000 retail customers through its companies that market natural gas. Other nonutility businesses include investments in interstate pipelines and ownership and operation of natural gas storage facilities. For more information, visit southerncompanygas.com .
Southern Company (NYSE: SO ) is a leading energy provider serving 9 million customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy solutions provider with national capabilities, a fiber optics network and telecommunications services. Through an industry-leading commitment to innovation, resilience and sustainability, we are taking action to meet customers' and communities' needs while advancing our goal of net-zero greenhouse gas emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture has been recognized by a variety of organizations, earning the company awards and recognitions that reflect Our Values and dedication to service. To learn more, visit www.southerncompany.com .
Southern Company invests in the well-being of its employees and their families through a comprehensive total rewards strategy that includes competitive base salary, annual incentive awards for eligible employees and health, welfare and retirement benefits designed to support physical, financial, and emotional/social well-being. This position may also be eligible for additional compensation, such as an incentive program, with the amount of any bonus/awards subject to the terms and conditions of the applicable incentive plan(s). A summary of the benefits offered for this position can be found here https://seo.nlx.org/southernco/pdf/SOCO-Benefits.pdf . Additional and specific details about total compensation and benefits will also be provided during the hiring process.
Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.
Job Identification: 19177
Job Category: Legal & Compliance
Job Schedule: Full time
Company: AGL Services Company
