Job Details
Description
At Easterseals PORT Health (ESPH), our mission is rooted in empowering individuals and strengthening communities. We are seeking a compassionate and dedicated full-time START Service Coordinator to join our Child First START Team serving the Craven County area.
This isn’t just a job — you will be making a meaningful impact by supporting families navigating substance use and mental health challenges while helping create safer, healthier futures for children and caregivers.
Your Role in Our Mission
As a START Service Coordinator, your days will be filled with meaningful, impactful work! You will support families enrolled in the START program by conducting timely substance use and co-occurring mental health assessments and making treatment recommendations using ASAM criteria.
You’ll partner with child welfare professionals, family mentors, and treatment providers to ensure coordinated, trauma-informed care that prioritizes child safety. Your role will include guiding parents through complex systems, advocating for services, coordinating care with Medicaid and community partners, and monitoring provider capacity.
You will also maintain accurate tracking for up to 24 families, participate in team meetings to share progress and address challenges, and build strong relationships with community stakeholders through collaboration and outreach.
Why Join Us?
As part of our mission, we help our team members embrace their potential, build resilience, and thrive! You’ll be supported by a collaborative team while growing your clinical expertise in substance use and family-centered care.
We also offer a full benefits package for benefits-eligible positions.
Compensation & Benefits
- Competitive salary: $57,000 to $59,000 for this full-time position
- Flexible, nontraditional work schedule - work can be performed virtually and/or DSS Craven County
- Generous paid time off and paid holidays
- Full benefits package including Medical, Dental, and Vision benefits
- Life and Disability Insurance (company paid)
- 403(b) Retirement Plan
- Employee Assistance Program and legal services support
- Public Service Loan Forgiveness (PSLF) qualifying employer
- Supervision for licensure
What We’re Looking For
- Strong clinical foundation with experience in substance use and co-occurring disorders
- Education:
- Master’s degree with licensure and 2+ years of experience OR
- Bachelor’s degree in human services with QP status and CADC (Master’s preferred)
- Knowledge of ASAM Placement Criteria and levels of care
- Experience with substance use disorder core functions, including assessment and treatment planning
- Familiarity with co-occurring mental health disorders and treatment approaches
- Proficiency in Motivational Interviewing and working with individuals in various stages of change
- Strong collaboration, organization, and communication skills
Ready to Apply?
Join a team where work isn’t just something you do — it’s a purpose. Bring your expertise to a mission that matters. Apply now at www.eastersealsPORT.com or send your resume to recruiter@eastersealsPORT.com.
- Voted Raleigh’s Best Nonprofit Organization and Raleigh’s Best Mental Health Services two years in a row!**
About Easterseals PORT Health
Easterseals PORT Health is a trustworthy and compassionate partner, providing exceptional services in disability, mental health, and substance use to help our neighbors live their best lives. Purpose, dedication, and empathy drive our in-person and telehealth service delivery. Our 2,600-member team provides more than 10.2 million hours of meaningful support to 40,200 kids, adults, and families in 11,000 home, facility, and community locations across North Carolina and Virginia.
Easterseals PORT Health is an
Inclusive Culture, Different Voices, Embracing Potential, Authentic Self, and Learning and Growing (IDEAL) organization.
Applicants of all abilities are encouraged to apply!