Amazon Leo is Amazon’s low Earth orbit satellite network. Our mission is to deliver fast, reliable internet connectivity to customers beyond the reach of existing networks. From individual households to schools, hospitals, businesses, and government agencies, Amazon Leo will serve people and organizations operating in locations without reliable connectivity.
The Sr. Product Manager - Tech for Global Expansion will be the single-threaded owner for defining and delivering the end-to-end customer experience lifecycle for new locales, expanding the footprint of Amazon Leo in service of our connectivity mission.
This PM-T will be at the forefront of Leo's international growth for the residential segment, defining how customers discover, order, set up, monitor, and manage their service. This PM-T will own requirements and execution for customer onboarding, order management, broadband service provisioning, new hardware support, satellite terminal device management, and network management.
This PM-T will define integration paradigms across multiple systems, develop a common vision and scope, establish timelines, and drive launch readiness. This PM-T will define the vision and plan by partnering with Business, Marketing, Legal, Compliance, and other stakeholders, and execute in partnership with Leo Engineering and other Amazon teams.
Key job responsibilities
In this role, you will work directly with customers, engineering teams, and operational stakeholders to define Leo service offerings via expertly crafted working backwards, business requirements documents which can easily be translated into product and engineering deliverables.
This role requires the ability to work in a collaborative, analytical, and fast-paced environment and must be comfortable interacting with highly technical cross-functional teams. The candidate must have strong business judgment, dive deep into data, have strong writing skills and be comfortable leading executive-level reviews. Candidates must be able to analyze and implement subscription lifecycle models with appropriate KPIs for their customer segment.
The best candidates will have demonstrated business and operational experience within high scale fixed, wireless and satellite telecommunications services targeting consumer and enterprise verticals will be preferred.
You will own tangible goals and deliverables to enable system development and readiness to scale globally and deliver the best customer experiences through service delivery.
Export Control Requirement:
Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.
