The AWS User Experience Products & Platform team is responsible for products that enable AWS users to manage their applications and infrastructure on AWS. Our mission is to deliver an effective and loved user experience that makes it easy for all users to discover, learn, and build on AWS. Today, we own the AWS Management Console, the AWS Console Mobile App, the AWS Chatbot, and the User Experience Platform used by 200+ AWS service teams to develop and deliver their user experience across multiple channels (web, mobile, chat). We are accelerating our investment in agentic AI building an intelligent, agent-powered system that will power the next generation of AWS Management Console development. This will fundamentally transform how service teams build, ship, and iterate on console experiences — replacing manual workflows with AI-driven automation, intelligent code generation, and autonomous agents that understand AWS services end-to-end.
Key job responsibilities
* Collaborate with experienced cross-disciplinary Amazonians to conceive, design, and bring innovative products and services to market.
* Design and build innovative technologies in a large distributed computing environment and help lead fundamental changes in the industry.
* Create solutions to run predictions on distributed systems with exposure to innovative technologies at incredible scale and speed.
* Design and code the right solutions starting with broadly defined problems.
* Work in an agile environment to deliver high-quality software.
* Architect and build a multi-agent system that automates and accelerates console development for 200+ AWS service teams.
* Design agentic AI workflows that leverage large language models (LLMs), tool-use patterns, and autonomous reasoning to generate, validate, and deploy console experiences.
A day in the life
As a software engineer on the team:
* You will solve a breadth of technical problems involving back-end software engineering
* You will design and build software that is highly available, performant, scalable, and extensible
* You will drive measurable business impact — reducing time-to-market for console features, improving developer productivity, and elevating the quality bar for AWS user experiences
About the team
The AWS User Experience Products & Platform team is responsible for products that enable AWS users to manage their applications and infrastructure on AWS. Our mission is to deliver an effective, and loved user experience that makes it easy for all users to discover, learn, and build on AWS. Today, we own the AWS Management Console, the AWS Console Mobile App, the AWS Chatbot, and the User Experience Platform used by 200+ AWS service teams to develop and deliver their user experience across multiple channels (web, mobile, chat).
