Amazon's fulfillment network is one of the most complex logistics operations on the planet — and it's still growing. Behind every package delivered is a network of third-party logistics (3PL) partners operating millions of square feet of warehouse space, processing tens of millions of units annually, and enabling Amazon to meet customer promises at scale.
The **NA GPO External Fulfillment team** owns the end-to-end procurement strategy for Amazon's 3PL fulfillment network in North America — a portfolio spanning across sort, non-sort, AWD, TNS, and specialty building types. We negotiate, structure, and govern contracts that directly impact Amazon's ability to scale capacity, control costs, and deliver for customers.
We're looking for a **Category Manager** based in *Houston* to provide cross-portfolio operational support across our 3PL supplier base. This role sits at the intersection of procurement analytics, supplier performance, and commercial governance — you'll be the engine that turns raw data into actionable insights, recovers money left on the table, and builds the measurement systems that hold suppliers accountable.
This isn't a back-office support role. You'll work directly with Category Managers, Operations leaders, and Finance partners to drive real commercial outcomes — from recovering millions in claims and rebates to building the dashboards that inform executive decisions on supplier allocation and contract renewals.
Key job responsibilities
What You'll Do:
* Build and maintain procurement analytics that power portfolio-level decision-making — cost benchmarking, spend tracking, supplier comparison models, and forecasting tools used by leadership.
*Own claims and rebates recovery across the NA 3PL portfolio — identifying contractual entitlements, building claim packages, tracking aging, and driving resolution to recover revenue owed to Amazon.
*Develop supplier performance measurement systems — designing scorecards, tracking KPIs (76 metrics across 7 categories), and producing quarterly performance reports that inform volume allocation and contract decisions.
*Create and maintain cost models that normalize performance across building types, geographies, and suppliers — enabling apples-to-apples comparison for sourcing decisions.
*Support sourcing events by preparing data packages, market analysis, and benchmark comparisons for RFI/RFQ/RFP processes.
*Automate and scale reporting — replacing manual processes with repeatable mechanisms using Excel, SQL, QuickSight, Power BI, or AI-assisted tools.
*Partner cross-functionally with Operations, Finance, and Category Managers to ensure data accuracy, flag anomalies, and surface insights that drive action.
*Track and report on savings delivery — validating actuals against committed savings targets and producing variance analysis for leadership reviews.
What You'll Bring:
*A love for data — you see a messy spreadsheet and immediately start thinking about how to structure, clean, and extract insight from it.
*Attention to detail paired with the ability to zoom out and tell the "so what" story to stakeholders who don't live in the data.
*Comfort working across multiple workstreams simultaneously — claims recovery, performance reporting, and analytics support don't pause for each other.
*Initiative to identify problems before they're assigned to you — you notice when a number doesn't look right and dig in.
*Strong written communication — your analysis needs to stand on its own in a document without you presenting it.
*Curiosity about logistics, supply chain economics, and how 3PL operations actually work on the ground.
Why This Role:
- Visible impact: Your analytics and claims work directly recovers revenue and informs decisions on a substantial portfolio.
-Cross-portfolio exposure: You'll work across all NA 3PL suppliers and building types — AWD, SDC, TNS, Hazmat.
-Nashville hub: Join a growing procurement team in one of Amazon's key operational hubs with direct collaboration across Operations and Finance.
-Build from scratch: You'll be designing systems and mechanisms, not inheriting someone else's — this is a greenfield opportunity to shape how the team operates.
