Help shape the future of fulfillment alongside passionate, talented people who are obsessed with delivering for customers.
As a Senior Operations Manager at our BFL1 site in Bakersfield, CA, you'll be at the helm of a large-scale operation that delivers for millions of Amazon customers every day. This is your opportunity to lead, innovate, and make a measurable impact on one of the world's most customer-obsessed supply chains.
Be part of something extraordinary from Day One!
What You'll Do
- Own the operation – Take full accountability for budgetary performance, people development, and operational excellence across your functional area (Inbound or Outbound).
- Lead and develop leaders – Manage, coach, and mentor a team of Operations and Area Managers, setting clear expectations and holding them accountable while building the next generation of Amazon leaders.
- Drive continuous improvement – Champion Lean initiatives, process innovations, and quality programs that push your team and the FC to exceed business goals.
- Deliver a world-class customer experience – Ensure safety, quality, and performance standards are met or exceeded every single day.
- Collaborate cross-functionally – Partner with HR, Finance, Facilities, Safety, IT, and peer leaders to secure resources, share best practices, and drive site-wide success.
- Cultivate ideas – Source and nurture innovative ideas from your team, translating them into actionable improvement plans that raise the bar across the network.
- Share best practices – Take proactive steps to ensure best practices are shared across all departments, shifts, and the broader network.
Additional Job Elements to this Hands-On Leadership Role
- Lift and move totes up to 49 pounds each
- Regular bending, lifting, stretching and reaching both below the waist and above the head
- Walking in the FC and around area with great frequency; facilities are over a quarter mile in length
- Continual standing and/or walking an average of 5 miles daily
- Ability to work in construction/distribution environments that may be noisy, unlit, unheated, not air-conditioned
- Able to access all areas of building (ascending and descending ladders, stairs, gangways safely and without limitation)
Fun Facts About This Location
- Massive scale – BFL1 is a 2.6 million square foot Amazon Robotics (AR) Sortable Fulfillment Center, one of the largest in the region
- BFL1 uses AR technology including autonomous mobile robots, sophisticated control software, computer vision, depth sensing, and machine learning
- BFL1 is classified as a Sortable AR/Classic facility, handling items like books, toys, electronics, and housewares
- One of the most affordable cities in California – overall living expenses are approximately 40.8% less than Los Angeles and 18% lower than the California state average
- Enjoy over 270 days of sunshine per year – a warm, semi-arid climate ideal for outdoor activities year-round
- Just a short drive to the Sequoia National Forest, Lake Isabella, and the Sierra Nevada mountains for hiking, camping, and skiing
- An ideal location for those who want California living without the California price tag
