Our mission is to make it easy for employees and their family to discover and use the benefits that apply to them. Today’s traditional benefit experiences rely heavily on content, explanations, and instructions for people to understand what’s available to them and how to use it. We are bringing personalized and friction-free benefits to the tip of the fingers of over five million people (our employees and their dependents). Amazon Benefits help them live richer and fuller lives, be it by helping them in a moment of medical need, saving for retirement, or helping them with a vacation. We are building a delightful mobile and web experience integrated with internal and external systems, so employees don’t have to go through hoops to get what they want. No employer has ever done this level of experience or personalization before and we are breaking new ground.
The Foundation Unit is responsible for the services underlying benefit administration and operations. It's responsible for Eligibility engine, Policy Management, Employee Profile, Pay Services, Management Console, USC (Unified Service Channel), QMSCO, Reimbursement Adjudication, Anomaly & Fraud Detection, Analytics & Reporting. This team's work will also be responsible for foundational aspects of the Currency-based Benefit Store, like the ledger, transaction system, accounting integration, and economic monitoring.
As the Principal Product Management-Tech, you’ll lead and own the product vision of the new Currency-based Benefit Store. You’ll be responsible for refining our product vision, mission, and strategy. You’ll collaborate with our engineering, UX, content, economists, and other stakeholders to continuously deliver more value for our employees. Amazon is redefining what employee benefits look like, not only from an experience perspective but also expanding what we offer our employees so they can focus on innovating on behalf of our customers. You’ll report directly to the Director of Benefit Experience and work alongside an exceptional team of makers and game-changers.