Come be a part of a rapidly expanding $60 billion-dollar global business. At Amazon Business, a fast-growing startup passionate about building solutions, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech & retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations thrive. At Amazon Business, we strive to be the most recognized and preferred strategic partner for smart business buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes in education. Unlock your career potential.
Key job responsibilities
Own a large portfolio of K12 accounts in the SMB space. Solve customer needs at scale through proactive outreach (calls, email, and meetings).
Drive spend adoption. Advise school and district customers on Amazon Business best practices, tools, and programs that fit their procurement needs.
Re-engage and convert declining and inactive accounts. Activate high-value accounts and meet goals for meetings, calls, and activations.
Diagnose the root causes of spend decline and build recovery plans for each account.
Deliver accurate weekly reporting on pipeline, customer spend, and adoption. Include account status updates and insights from deployment.
Resolve customer problems across account sets. Escalate and route complex or high-value opportunities to the right Account Executive or internal team.
Use scalable, repeatable motions (templates, campaigns, and automation) to meet service needs and lift adoption across the book.
Relay K12 market needs and customer feedback to Product, Technical, and Category Management teams. Partner with them to develop solutions that increase adoption.
About the team
The Amazon Business for Education team is dedicated to developing solutions inclusive of an expanded online store that combines the selection, convenience, and value customers have come to know and love from Amazon, with new features and unique benefits tailored to customers in the K-12 Education sector. The ideal candidate will have relevant SMB K-12 Education or Public Sector consultative sales experience and have a proven track record of meeting and exceeding program goals and revenue targets.
