Are you passionate about solving complex frontend problems. How about working with customers and peers from the entire range of Amazon's business on cool new features? Paragon is the place for you. Our team is responsible for providing a platform offering for case management to unlock interactions with Amazon’s business partners, including, but not limited to, Sellers and Vendors. Today we serve 160+ Amazon business with 75K+ active users per month.
We are looking for a tech-savvy software development manager, who thrives in thinking big and defining charter for a new charter. Paragon is evolving to enter into customer relationship management space, unlocking a new segment of customers. Additionally, the role requires someone who excels at setting up a high performing team, working in an agile environment, and are excited about our mission. They must possess strong verbal and written communication skills, be self-driven and deliver high quality results in a fast paced environment.
Key job responsibilities
- Defining charter for customer relationship management space working with both customers, product managers and other stakeholders
- Develop monthly, quarterly and yearly strategy and roadmaps for the team based on project priorities and project benefit.
- Build & manage a high performing team consisting of SDEs and related job functions.
- Manage, execute and communicate project plans and delivery commitments.
A day in the life
- Partner with customers, product managers, and other stakeholders to define the roadmap for the space.
- Work with Sr. SDEs and PEs to execute the roadmap.
- Maintain a culture of great operational and engineering excellence
About the team
Paragon Customer Relationship Management (CRM) is a new team to enable the Paragon product venture into the CRM space. Our vision is to provide platform capabilities for teams across Amazon that require CRM solutions.
